Crest Nissan of Frisco

Very courteous staff and always complete the service or repair quickly. Always keeps me updated on my vehicle (s) status. Have been bringing my Nissans to this dealer since they opened their doors. Can’t s repair quickly. Always keeps me updated on my vehicle (s) status. Have been bringing my Nissans to this dealer since they opened their doors. Can’t say enough good things. More

Did the oil change servicing, they took care and checked everything and gave me recommendations. Service is excellent.. everything and gave me recommendations. Service is excellent.. More

I've always been very pleased with Crest until recently. My 2020 Altima has developed an irritating rattle in the dash, so I took it in. They tell me I'll have to leave it for at least three days before My 2020 Altima has developed an irritating rattle in the dash, so I took it in. They tell me I'll have to leave it for at least three days before they can look at it. I left it, paying $40/day for a rental car. After 3 days, I checked to see what they had found. They had not even looked at it yet, so I picked up the car. I called again about 6 months later and they again say I have to leave it 3 days before they can look at it. I would think, in the interest of customer satisfaction, that making an appointment for say Tuesday and requiring you bring it in the evening before would be much better. That way, they would know they could get to it Tuesday. That's called planned scheduling. I do it all the time in the business I own. I know exactly when a customer repair will occur and barring unpredictable happenings, the repair is done when promised. As it stands now, it's basically "bring the car in and we'll get to it whenever we feel like it." I understand that staffing is currently an issue with a lot of businesses, but I reluctantly called a few other Nissan dealers and they seem to have no problem with this three day rule that Crest has decided on. More

Hurry 🏃‍♂️To Crest Nissan in Frisco, Texas the friendliest, personable environment to purchase your next dream vehicle! friendliest, personable environment to purchase your next dream vehicle! More

Enoc at Crest Nissan is an absolute gem. He is so helpful and so wonderful with answering all of our questions. The staff at Crest was also so great! He is so helpful and so wonderful with answering all of our questions. The staff at Crest was also so great! More

Our experience with Crest Nissan was great. Without a doubt I will recommend anyone looking for a vehicle to go to Crest. Everyone was great, especially Lucas and Pablo. Top notch service!!!! Without a doubt I will recommend anyone looking for a vehicle to go to Crest. Everyone was great, especially Lucas and Pablo. Top notch service!!!! More

Everything as promised on time. Price discussed up front. No surprises. Good job by Roy Price discussed up front. No surprises. Good job by Roy More

Everyone was very kind and helpfully they made a great job with the customers congratulations job with the customers congratulations More

My service manager Mario was excellent. Yesterday when I called, he got my appointment scheduled immediately. When I arrived today, he saw to my problems and kept me informed as the day wen Yesterday when I called, he got my appointment scheduled immediately. When I arrived today, he saw to my problems and kept me informed as the day went on. He knew my Crest service history and was able to relate it to the work currently being done. I won't know for a few days whether the technician's work fully corrected my issues, but Mario made me feel confident that I could contact him about any further steps that might be necessary. More

Great service as always. Expecting great service as always great service delivered. Roy was right on his delivery time Expecting great service as always great service delivered. Roy was right on his delivery time More