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Crest Nissan of Frisco

Frisco, TX

4.8
1,354 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,354 reviews

April 02, 2022

It was very easy and quick to check in my car. John was professional and courteous! More

by gwenlsak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 04, 2022 -

Crest Nissan of Frisco responded

Thank you for your positive feedback, from all of us here at Crest Nissan!

April 02, 2022

Great service, lounge and concierge. John Meadows takes great care of me! Driving away in my clean vehicle, tops it all off perfectly. More

by Sjgilchrist.sg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Meadows
Apr 04, 2022 -

Crest Nissan of Frisco responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 31, 2022

I was exhausted because I went in straight from work but to my surprise, the customer service was great, anytime that I have ever went to crest I've felt welcomed. More

by charleszettajl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember the names
Apr 01, 2022 -

Crest Nissan of Frisco responded

Thank you for your positive feedback!

March 31, 2022

It was absolutely the worst car buying experience of my life. The Finance department doesn’t know what they are doing at Crest Nissan or at Nissan Finance corporate office. More

by frisco104
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Jeter - Director of Finance Ennis Gjinolli - Finance Department Pablo - Sales Manager
Apr 01, 2022 -

Crest Nissan of Frisco responded

Thank you for providing feedback on your experience. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you to get some additional information so that we may properly address your situation. Please reach out to Annabella Kiehl at Akiehl@crestnissan.com to discuss this further.

March 30, 2022

I felt very taken advantage of by the sales staff at this dealership. The original offer for my trade in was less than the scrap metal it was worth, and after finalizing my financing, a week later the sales More

by Jryan1995
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun
Mar 31, 2022 -

Crest Nissan of Frisco responded

Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please reach out to Annabella Kiehl at Akiehl@crestnissan.com to discuss this further.

March 30, 2022

Mario is amazing. He's prompt in his responses and was in constant communication with me about my repair. I've never had a service rep give me his cell in case I had q More

by rminorjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 31, 2022 -

Crest Nissan of Frisco responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 29, 2022

I loved my experience with Crest Nissan! I don't think I've ever been treated more like family at any dealership. Crest Nissan was a wonderful experience and the buying experience was so eas More

by wilsongwn6122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance, Lance, Pablo
Mar 31, 2022 -

Crest Nissan of Frisco responded

Thank you for your positive feedback!

Mar 31, 2022 -

wilsongwn6122 responded

You are more than welcome! Thank you for your absolute best experience in purchasing my Altima!!

March 29, 2022

They earned my business over the phone and it was easy and fast once in the dealership signing papers and receiving my vehicle. More

by Williamsmissy70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keelon and lance
Mar 31, 2022 -

Crest Nissan of Frisco responded

Thank you for your positive feedback, from all of us here at Crest Nissan!

March 28, 2022

Service Advisor, Luis, is always a pleasure to work with. Did a thorough job of making sure all my concerns were addressed before taking my keys to get the car serviced. Communication was excellent a More

by Pals923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis (Service advisor)
Mar 29, 2022 -

Crest Nissan of Frisco responded

Thank you for your positive feedback!

March 28, 2022

Very nice and respectful advisors with complete knowledge in cars and the work being done. The waiting area is also full with amenities. More

by armada2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jan
Mar 30, 2022 -

Crest Nissan of Frisco responded

Thank you for your positive feedback!

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