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Crest Nissan of Frisco

Frisco, TX

4.8
1,351 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,351 reviews

November 30, 2021

Everybody went above to make sure my car was repaired correctly and that I was satisfied More

by s_pwheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica,Steve, Chris
Nov 30, 2021 -

Crest Nissan of Frisco responded

Glad we could help! Thank you for choosing Crest Nissan. Please let us know if you need anything in the future. --Annabella Kiehl , Loyalty Director

November 28, 2021

I didn’t have an appointment, walked in and from the reception, attention and service I experienced, one thing I can say: I’ll definitely will recommend Crest Nissan and come back to service my car. G More

by Guerra Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly
Nov 30, 2021 -

Crest Nissan of Frisco responded

I'm happy to hear it, Martin! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Annabella Kiehl , Loyalty Director

November 24, 2021

Ly and Jerry were wonderful to work with. Both were very upfront, honest and had everything completed ahead of schedule More

by eric.fagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly and Jerry
Nov 30, 2021 -

Crest Nissan of Frisco responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Annabella Kiehl , Loyalty Director

November 21, 2021

Service tech was excellent. I get mine done as part of a warranty so I can’t compare non warranty. More

by jerryslate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Nov 30, 2021 -

Crest Nissan of Frisco responded

Thank you for sharing your experience, Jerry. We thank you for being a Crest Nissan customer, and we look forward to serving you again. --Annabella Kiehl , Loyalty Director

November 20, 2021

Service Guys are great. I think they understand nobody wants to spend $5-20k “market adjustment” extra on a car right now so their service is top notch. Sales guys are vultures. No, I will not buy a new More

by DJH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Temple
Nov 30, 2021 -

Crest Nissan of Frisco responded

Glad we could help! Thank you for choosing Crest Nissan. Please let us know if you need anything in the future. --Annabella Kiehl , Loyalty Director

November 19, 2021

My experience was pleasant the work done in a very professional and efficient manner, thank you all. More

by fordonez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 30, 2021 -

Crest Nissan of Frisco responded

Thank you, NAME! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Annabella Kiehl , Loyalty Director

November 13, 2021

I have been dealing with Nissan of Frisco for the past five or more years, and have always had a good experience with them. The sales people are helpful but not pushy. The service people are friendly and More

by Rufus.rc88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pittman,Enis Gjinolli, James Wells, Annabella Kiehl
Nov 30, 2021 -

Crest Nissan of Frisco responded

Thank you for sharing your experience, Rufus. We thank you for being a Crest Nissan customer, and we look forward to serving you again. --Annabella Kiehl , Loyalty Director

Nov 30, 2021 -

Rufus.rc88 responded

I don’t know what happened to the response I filled out that James said I gave you all a bad review, but I swear that I didn’t give a bad review. The statement above has been my experience at Crest and I stand by it. Thank you.

November 06, 2021

The service was done, they also changed my remote car key, excellent service. Waiting time was little longer but it was with our satisfaction. More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 06, 2021 -

Ali responded

Yes

Nov 11, 2021 -

Crest Nissan of Frisco responded

I'm happy to hear it, Ali! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Annabella Kiehl, Loyalty Director

November 06, 2021

General service/repair work should be lower for those who purchased or lease the brand new car from Nissan dealership as a bonus consideration. More

by jetplane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 11, 2021 -

Crest Nissan of Frisco responded

Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Annabella Kiehl, Loyalty Director

November 03, 2021

Excellent service, kudos to the service advisor that assist me, able to accommodate my battery issue More

by Derick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Temple
Nov 05, 2021 -

Crest Nissan of Frisco responded

Thank you, Derick! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Annabella Kiehl, Loyalty Director

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