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Crest Nissan of Frisco

Frisco, TX

4.8
1,351 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,351 reviews

November 02, 2021

The staff is very professional and very courteous. I was checked in and out very quickly. John the service person helped me out and got the parts very fast and took very good care of my car. More

by kdowens71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Nov 02, 2021 -

Crest Nissan of Frisco responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager

October 31, 2021

The entire team at Crest Nissan was very helpful, considerate of my time and did everything they promised in addition to putting together a great deal for me on my new car! More

by Joe G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 01, 2021 -

Crest Nissan of Frisco responded

I am happy to hear our team was able to help, Joe. Thank you for choosing Crest Nissan. Please keep us in mind for all your future service needs. --Nick Carbacio, General Sales Manager

October 30, 2021

Thanks Crest! Ly Leng is my go to guy for Nissan service! Always dependable thanks More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Leng
Nov 01, 2021 -

Crest Nissan of Frisco responded

Thank you, TC! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Nick Carbacio, General Sales Manager

October 30, 2021

Lee was above Excellent!!! He was kind, was very on top for all issues! If I had company, I would Hire him!!! It was a pleasure , and handled my car with respect! More

by mmmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Nov 01, 2021 -

Crest Nissan of Frisco responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager

October 28, 2021

Ly, the service advisor really took the time to explain each service that was being done and any future service that may be needed! More

by Liv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly
Oct 29, 2021 -

Crest Nissan of Frisco responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager

October 26, 2021

Love my service advisor EricaService is quick and Love my service advisor Erica Service is quick and efficient Very pleased with my service More

by Lisabradshaw61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Oct 29, 2021 -

Crest Nissan of Frisco responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager

October 25, 2021

Service advisor was very attentive and knowledgeable as well as Freindly. Service was completed in a timely manner. Overall I couldn’t be happier More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jan
Oct 29, 2021 -

Crest Nissan of Frisco responded

Thank you for the kind words, Jim! I am happy to hear that the service team could help. Please let us know if you need anything else. --Nick Carbacio, General Sales Manager

Oct 31, 2022 -

Jim responded

Thank You for the great service. will bring my car here for all my service

October 24, 2021

Le, our service man was professional and kind. I was there for a free oil change and was treated very well. He went over all the details and let me know my back breaks needed to be change and were in ba More

by eugenia.abohasira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Le, was awesome, professional he took the time to explain everything. We appreciate his kindness and honesty.
Oct 29, 2021 -

Crest Nissan of Frisco responded

Glad we could help! Thank you for choosing Crest Nissan. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager

October 23, 2021

Crest mechanics didn’t want to work on my classic Z car because it was too old. Robert saved the day though - he got them to make a diagnosis, he recommended some options for me, and held my car until I w More

by Boz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 29, 2021 -

Crest Nissan of Frisco responded

Hi Boz. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Nick Carbacio, General Sales Manager, at (469) 452-2945 or email at LoyaltyDirector@CrestNissan.com, so we can discuss your concerns.

October 23, 2021

Mario did an excellent job of taking care of me. Mario and the service management team were able to adjust my transaction to allow me to apply a paper coupon I forgot that I had. More

by Mr. BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Oct 29, 2021 -

Crest Nissan of Frisco responded

Thank you, Mario! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager

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