Back

Crest Nissan of Frisco

Frisco, TX

4.8
1,353 Reviews

6600 State Highway 121

Frisco, TX

75034

Directions

By Type

Showing 1,353 reviews

October 23, 2021

Crest mechanics didn’t want to work on my classic Z car because it was too old. Robert saved the day though - he got them to make a diagnosis, he recommended some options for me, and held my car until I w More

by Boz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 29, 2021 -

Crest Nissan of Frisco responded

Hi Boz. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Nick Carbacio, General Sales Manager, at (469) 452-2945 or email at LoyaltyDirector@CrestNissan.com, so we can discuss your concerns.

October 23, 2021

Mario did an excellent job of taking care of me. Mario and the service management team were able to adjust my transaction to allow me to apply a paper coupon I forgot that I had. More

by Mr. BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Oct 29, 2021 -

Crest Nissan of Frisco responded

Thank you, Mario! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager

October 21, 2021

All around great experience. We really liked our salesman Keylime. We would return. Thank you More

by allyson.drum.vc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelon
Oct 29, 2021 -

Crest Nissan of Frisco responded

I’m glad you had a great experience, Allyson. Please let us know if we can help you with anything in the future. --Nick Carbacio, General Sales Manager

October 20, 2021

Mario (Service writer) was very courteous and provided updates with the status of my car. The vehicle was returned cleaner then when I dropped it off. Always a great experience with service at Crest. More

by mlirot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario (service writer)
Oct 29, 2021 -

Crest Nissan of Frisco responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager

October 19, 2021

Service point of contact was prompt, provided great technical expertise, & helped make some cost effective solutions for visit & future maintenance recommendations. Excellent customer service. Much nee More

by Rob Crest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 29, 2021 -

Crest Nissan of Frisco responded

I am happy to hear our team was able to help, Rob. Thank you for choosing Crest Nissan. Please keep us in mind for all your future service needs. --Nick Carbacio, General Sales Manager

October 19, 2021

Service was great! Service advisor provided updates along the way. Vehicle was returned cleaner then when I dropped it off. More

by mlirot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario (service writer)
Oct 29, 2021 -

Crest Nissan of Frisco responded

I am happy to hear our team was able to help. Thank you for choosing Crest Nissan. Please keep us in mind for all your future service needs. --Nick Carbacio, General Sales Manager

October 18, 2021

This dealership is so helpful and knowledgeable. Amazing work and time management. Great service and help More

by Shanequella48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly
Oct 29, 2021 -

Crest Nissan of Frisco responded

Thank you for the kind words, Shanequella! I am happy to hear that we could help. Please let me know if you need anything else. --Nick Carbacio, General Sales Manager

October 16, 2021

Always excellent!Bought pathfinder there got services Always excellent! Bought pathfinder there got services there Satisfied every time Had nice coffee in waiting room More

by JJ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 18, 2021 -

Crest Nissan of Frisco responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Nick Carbacio, General Sales Manager

October 16, 2021

My server made it all worth the wait, great service, I love the professionalism thanks More

by Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
October 16, 2021

They make it easy and quick to get service completed. And they keep you updated every step of the way. More

by Enmelam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Oct 18, 2021 -

Crest Nissan of Frisco responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Nick Carbacio, General Sales Manager

...
67
...