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Crest Nissan of Frisco

Frisco, TX

4.7
1,337 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,337 reviews

January 19, 2021

The service was good and the people are very friendly. I was waiting for my car inside tge lounge area and it was clean and comfortable. More

by Che
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Temple
Jan 20, 2021 -

Crest Nissan of Frisco responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Isabel Landrum, Customer Loyalty Director

January 19, 2021

One thing upset me is the extra service they did without my approval and costed me $116 more I should have been notified before service More

by rachide_mikhael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graig
Jan 20, 2021 -

Crest Nissan of Frisco responded

Hi Rachide. I'm sorry you had problems with our service team, but for the most part you had a good experience. If there is anything we can do to address your concerns, please reach out to me, Isabel Landrum, Customer Loyalty Director, at (469) 777-5533 or email at Loyaltydirector@crestnissan.com.

January 18, 2021

I really liked the manner in which i was greeted and explained everything that was performed on my vehicle. Would definitely recommend for all your service needs. More

by edusmc03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Garza, V. Ramirez
Jan 19, 2021 -

Crest Nissan of Frisco responded

Thank you! We appreciate you taking the time to recommend us. Please let us know if we can help you with anything in the future. --Isabel Landrum, Customer Loyalty Director

January 15, 2021

Our experience at Crest Nissan was excellent from the moment we walked through the door until we left. The total time spent on our buying experience was the best of theprevious experiences I have had wit More

by Jlees1201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enid Gjinolli, Dalal Shantiv B
Jan 15, 2021 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Isabel Landrum, Customer Loyalty Director

January 12, 2021

New battery went down and car was not starting. Took it to service and Andy had it replaced at no charge. That’s why I keep going back. Thx More

by razorama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Jan 12, 2021 -

Crest Nissan of Frisco responded

Thank you, Razorama! We are always happy to help, and I am glad you had a great experience. We appreciate you taking the time to recommend us. Thank you for choosing Crest Nissan. --Isabel Landrum, Customer Loyalty Director

January 10, 2021

Took my daughter’s 2016 Rogue in for service. We were out of there in less than an hour and they told us it would be 90 minutes. I really appreciate the time savings. More

by Russhoward1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 11, 2021 -

Crest Nissan of Frisco responded

I’m glad you had a great experience. We appreciate you taking the time to recommend us. Please let us know if we can help you with anything in the future. --Isabel Landrum, Customer Loyalty Director

January 05, 2021

Wonderful sales person Dakota and Lynn in finance. Both went above and beyond to make my experience great. Loved that they all wore mask and did everything they could to make it a safe environment. Highl More

by crazylifebutours
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota and Lynn
Jan 08, 2021 -

Crest Nissan of Frisco responded

Thank you for the kind words! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Isabel Landrum, Customer Loyalty Director

January 02, 2021

Very efficient and the itemized report on your vehicle is great! Explanation of of service being done was very through and all aspects of the repairs were explained! More

by dsm0074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Jan 04, 2021 -

Crest Nissan of Frisco responded

We're happy to hear it! Thanks for taking the time to rate us. Please let us know if we can help with anything in the future. --Isabel Landrum, Customer Loyalty Director

December 29, 2020

Robert Temple was wonderful! He made my appointment so easy! He made it so easy to understand what was going on with my vehicle. Thank you, Robert! More

by Emma Thieman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Temple
Dec 30, 2020 -

Crest Nissan of Frisco responded

We're happy to help, Emma! Thank you for taking the time to recommend us. Please let us know if you need anything else in the future. --Isabel Landrum, Customer Loyalty Director

December 28, 2020

I’ve purchased 3 new and 1 used car from Crest Nissan and have always been treated fairly and like family. Highly recommend, ask for Nicholas Jimenez (salesman). More

by Raiders70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Jimenez
Dec 28, 2020 -

Crest Nissan of Frisco responded

Thank you, Raiders70. We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Isabel Landrum, Customer Loyalty Director

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