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Crest Nissan of Frisco

Frisco, TX

4.8
1,369 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,369 reviews

February 14, 2021

Great sales team and overall experience at Crest Nissan. We got a great deal on our new Rogue with the options we wanted at the price we wanted. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance
Feb 15, 2021 -

Crest Nissan of Frisco responded

We're happy to help, John! Thank you for taking the time to rate and recommend us. Please let us know if you need anything in the future. --Nick Carbacio, Customer Loyalty Director

February 14, 2021

I thought everyone was very friendly and professional. However, there was a definite or miscommunication that delayed delivery of our vehicle. Delivered it everything was fine. More

by H.teagarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy in service, Carlos in new car sales.
Feb 15, 2021 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We're sorry to hear about that, but glad overall your experience was great. Please let us know if we can help you with anything in the future. --Nick Carbacio, Customer Loyalty Director

February 13, 2021

I had a very good experience leasing my new Rogue, Carlos Robles is awesome, very helpful and excellent customr service. Crest is the Best!! Thank you!! More

by Gabriela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Robles.
Feb 15, 2021 -

Crest Nissan of Frisco responded

Thank you, Gabriela! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Nick Carbacio, Customer Loyalty Director

February 13, 2021

Jake Bookman is the friendliest and best salesman. He help me get exactly what I wanted. He didn’t pressure me and was very caring. More

by Grateful MiMi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bookman
Feb 15, 2021 -

Crest Nissan of Frisco responded

Happy to hear it, MiMi! We appreciate you taking the time to share your experience. Please let us know if we can help you with anything in the future. --Nick Carbacio, Customer Loyalty Director

February 13, 2021

I had the best help I could ever ask for getting the right car that fits me. They took their time let me choose and it was addordable, I am blessed Thanks to Zack Crest Nissan!! More

by toniasmith94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Hulbert sales consultant, Boris Wooden Loyalty Manager
Feb 15, 2021 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Nick Carbacio, Customer Loyalty Director

February 12, 2021

Crest Nissan did a great job servicing my Frontier. Service advisor Andy Truong is excellent. I also purchased my vehicle at this dealership thank you More

by Jliba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Feb 12, 2021 -

Crest Nissan of Frisco responded

Thank you, Jliba! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Nick Carbacio, Customer Loyalty Director

February 11, 2021

Not only did they fix the problem I took it in for they found a recall on my vehicle and fixed it right away. Very satisfied More

by dawnsanders1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Temple
Feb 12, 2021 -

Crest Nissan of Frisco responded

We're so glad we could help, Dawn! Thank you for sharing your experience. Please keep us in mind for all your service needs. --Nick Carbacio, Customer Loyalty Director

February 09, 2021

I knew something was off knowing the wheels where NOT 20" then to find out it also does not have 360 view, NAV or 20" wheels. I live 4hours away from this dealership. Glad i didn't waste my time driving More

by Fitboss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shantiv Dalal
Feb 10, 2021 -

Crest Nissan of Frisco responded

Hi, thank you for your feedback. We never want a customer to be frustrated with their experience here, and I am so sorry that was the case with you. My team and I are dedicated to providing exceptional customer service, and we'd like to discuss your situation to see if there’s anything we can do to help address your complaints. Please contact me, Nick Carbacio, Customer Loyalty Director, at (469) 452-2945 or email at Loyaltydirector@crestnissan.com.

Feb 10, 2021 -

Fitboss responded

If that was the case then the listing would not have false info on them. I have found several that are just cut and paste!

February 09, 2021

Ryan my service writer is honest dependable. He is always willing to hear what my concerns are when I bring my vehicle in for service and will provide me frequent updates when I ask for them. He presents him More

by emv6419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jan
Feb 10, 2021 -

Crest Nissan of Frisco responded

It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Nick Carbacio, Customer Loyalty Director

February 05, 2021

The test drive appointment was set up perfectly and the car was ready to go when I got there. I tested 3 cars and found one I liked. Both the sales person (Henry) and the financing person (Enis) were very More

by Bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Ventura and Enis Gjinolli
Feb 05, 2021 -

Crest Nissan of Frisco responded

Thank you for the kind words, Bo! I am happy to hear that we could help. Please let me know if you need anything else. --Isabel Landrum, Customer Loyalty Director

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