
Crest Nissan of Frisco
Frisco, TX
Filter Reviews by Keyword
By Type
Showing 1,369 reviews
Outstanding service advisor (Greg) rate him a 10...Prompt service,, Car returned nice and clean.........No pressure from anyone to up sell on needed work 10...Prompt service,, Car returned nice and clean.........No pressure from anyone to up sell on needed work More
Purchased a car here a few months ago. Had an issue that I thought would go away but never did. Brought the car in for service and the issue was repaired with a quick turnaround. I thought would go away but never did. Brought the car in for service and the issue was repaired with a quick turnaround. More
I was basically lured there with the promise of a great deal on a certified car. After a 2.5 hour drive I’m told that car isn’t available. I was shown 3 alternate cars, each with a list of issues. All I go deal on a certified car. After a 2.5 hour drive I’m told that car isn’t available. I was shown 3 alternate cars, each with a list of issues. All I got was, “Oops, we dropped the ball.” 6 hours of driving for that? They got me on the bait and switch. I will NEVER do business with these people and will tell everyone I know about it. Jake was the only one who seemed to feel bad about it. More
Servicing my 2017 armada and 2008 Altima has been a real breeze at Crest Nissan. I have worked with several advisors and ALL have been great. I would rate them all 10/10. Never had a bad experience from cus breeze at Crest Nissan. I have worked with several advisors and ALL have been great. I would rate them all 10/10. Never had a bad experience from customer service end. More
Incomparable service!! I couldn't ask for more to feel like a valued customer. Only Crest Nissan has/will touch my car!! The team is great from parts, to the technicians, and the service agent. Special sh like a valued customer. Only Crest Nissan has/will touch my car!! The team is great from parts, to the technicians, and the service agent. Special shout out to Greg! More
I had my teenage daughter bring her car in and our service man was very patient and took the time to speak with me also over speakerphone. This was a learning experience for my daughter and he made i service man was very patient and took the time to speak with me also over speakerphone. This was a learning experience for my daughter and he made it seamless, so Thank you to the service dept! More
Excellent communication and service and quality. The staff is very friendly. My car came back to me clean. Would highly recommend crest Nissan for your next car! staff is very friendly. My car came back to me clean. Would highly recommend crest Nissan for your next car! More
I purchased a 2017 Rogue with 39K miles for my daughter paying $2300 for the Certified Vehicle designation plus purchasing Warranty and Oil change items. The vehicle was to have been fully inspected (bumpe paying $2300 for the Certified Vehicle designation plus purchasing Warranty and Oil change items. The vehicle was to have been fully inspected (bumper to bumper). Within 6 months we were replacing the Battery and the Tires. Then for her 1st oil change performed at another Dealership, they question whether she has the Oil change coverage and say that the vehicle needs the 40K Scheduled service that was not performed by Crest!! What's the value of a Certified Vehicle if the Dealership doesn't even perform the Scheduled maintenance interval or when the tires are substandard and not safe to drive in the rain? More
Greg the Service Manger. Class act and the staff really believes in customer service where everyone has forgotten. They treated me as I was the only one there. believes in customer service where everyone has forgotten. They treated me as I was the only one there. More