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Crest Nissan of Frisco

Frisco, TX

4.8
1,369 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,369 reviews

February 04, 2021

Outstanding service advisor (Greg) rate him a 10...Prompt service,, Car returned nice and clean.........No pressure from anyone to up sell on needed work More

by charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Feb 05, 2021 -

Crest Nissan of Frisco responded

Thank you, Charlie! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Isabel Landrum, Customer Loyalty Director

February 03, 2021

Purchased a car here a few months ago. Had an issue that I thought would go away but never did. Brought the car in for service and the issue was repaired with a quick turnaround. More

by q.ho1124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Garza
Feb 04, 2021 -

Crest Nissan of Frisco responded

We're happy to hear it! I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Isabel Landrum, Customer Loyalty Director

January 30, 2021

I was basically lured there with the promise of a great deal on a certified car. After a 2.5 hour drive I’m told that car isn’t available. I was shown 3 alternate cars, each with a list of issues. All I go More

by JODY S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake
Feb 02, 2021 -

Crest Nissan of Frisco responded

Hi Jody. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Isabel Landrum, Customer Loyalty Director, at (469) 777-5533 or email at Loyaltydirector@crestnissan.com.

More
January 28, 2021

Servicing my 2017 armada and 2008 Altima has been a real breeze at Crest Nissan. I have worked with several advisors and ALL have been great. I would rate them all 10/10. Never had a bad experience from cus More

by ArmadaAltima20172008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Temple
Jan 29, 2021 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. --Isabel Landrum, Customer Loyalty Director

January 28, 2021

Incomparable service!! I couldn't ask for more to feel like a valued customer. Only Crest Nissan has/will touch my car!! The team is great from parts, to the technicians, and the service agent. Special sh More

by Cris J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 29, 2021 -

Crest Nissan of Frisco responded

We're so happy to hear it, Cris! We work hard to provide the best experience to our visitors, and we're happy we've been able to reach that goal with you. We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Isabel Landrum, Customer Loyalty Director

January 27, 2021

I had my teenage daughter bring her car in and our service man was very patient and took the time to speak with me also over speakerphone. This was a learning experience for my daughter and he made i More

by Cpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 27, 2021 -

Crest Nissan of Frisco responded

Thank you, Cpowell! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Isabel Landrum, Customer Loyalty Director

January 26, 2021

Excellent communication and service and quality. The staff is very friendly. My car came back to me clean. Would highly recommend crest Nissan for your next car! More

by dardiscroom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khuong Nguyen
Jan 27, 2021 -

Crest Nissan of Frisco responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. --Isabel Landrum, Customer Loyalty Director

January 23, 2021

I purchased a 2017 Rogue with 39K miles for my daughter paying $2300 for the Certified Vehicle designation plus purchasing Warranty and Oil change items. The vehicle was to have been fully inspected (bumpe More

by kkingsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felton Byrd
Jan 26, 2021 -

Crest Nissan of Frisco responded

Hi Kingsley. We take customer satisfaction very seriously here at Crest Nissan, and we’d like to get more information about your experience to see what we can do to help. Please reach out me, Isabel Landrum, Customer Loyalty Director, at (469) 777-5533 or email at Loyaltydirector@crestnissan.com.

January 21, 2021

Greg the Service Manger. Class act and the staff really believes in customer service where everyone has forgotten. They treated me as I was the only one there. More

by mwhaley0223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 21, 2021 -

Crest Nissan of Frisco responded

I'm very happy to hear our team made a lasting impression. We thank you for being a Crest Nissan customer, and we look forward to serving you again. --Isabel Landrum, Customer Loyalty Director

January 21, 2021

Zac sold me a beautiful car and used civil, patient, and sincere sales tactics. Didn’t feel car salesy at all. I would buy from Zak again! More

by Benmclauchlin10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak
Jan 21, 2021 -

Crest Nissan of Frisco responded

Thank you, Ben! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Isabel Landrum, Customer Loyalty Director

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