Crest Nissan of Frisco

Very similar experience to some of the lower ratings here, this was definetly the worst car buying experience I have had. With the Capital one offer letter in hand...I left having no clue that the finan here, this was definetly the worst car buying experience I have had. With the Capital one offer letter in hand...I left having no clue that the finance manager chose a different lender even though I explicitly stated I only wanted to use Capital one since I had used them before and was familiar with their process for financing as well as having a very good interest rate with them. The salesman, Chris was excellent and you could tell that he even seemed uncomfortable with things the finance guy was doing. My Father is upset with me to this day once he looked at my paperwork and saw the details, he regrets not taking off work to go with me. 1. Expect predatory lending practices. 2. Expect hard sales for adding on warranties on the back end no matter how many times you say you don't want them the finance guy keeps pushing then. 3. Expect to be rushed to sign without everything being explained to you. 4. You can expect great quality in Cars. 5. Expect to receive good Information about the vehicle and all of the features,the sales man was extremely knowledgeable and helpful with showing the vehicle itself. 6. Expect to not receive any "perks" when they say I will throw in an oil change or car detailing it's a fallacy. I have went back twice and they all seemed confused as to what I was talking about and did not even honor that small part. The service department actually asked if I had that complimentary service in writing even the different managers promised this because I stated the poor service provided from the finance guy. Lastly, do head over to certain government departments in Tx to file formal predatory service complaints. This will help others from being taken advantage of and hopefully have a much more straight forward experience when making a huge purchase like this. Overall the car is great but if you start having a pushy finance manager just walk away, other dealerships are more honest and less aggressive and will happily take your money, finance pre-approval and get you the vehicle you want without being greedy. happy hunting More

Excellent customer services, very helpful in making a choice. Not pushy at all and work within our budget. We were very pleased and next car will buy here again. choice. Not pushy at all and work within our budget. We were very pleased and next car will buy here again. More

Service agent Andy Truong was very good and courteous. Thorough explanation of work performed and why. Work completed as promised and on time. Car wash included with work. Bob L in Mckinney Thorough explanation of work performed and why. Work completed as promised and on time. Car wash included with work. Bob L in Mckinney More

Very friendly and helpful and the car came out looking good after washing. Highly recommend to all customer. Thank you for doing a good job. good after washing. Highly recommend to all customer. Thank you for doing a good job. More

Crest Nissan is Awesome and does a great job to my Vehicle. Thanks very nice and take good care of you and your Vehicle. Thanks Vehicle. Thanks very nice and take good care of you and your Vehicle. Thanks More

Very quick and excellent service! They got me in and on my way as fast as possible! I was a very easy stress free experience! my way as fast as possible! I was a very easy stress free experience! More

Had my car in for a recall on air bags. This was a painless experience. Great service from all. Thank you Crest Nissan. Thanks to Greg for handling my issue. painless experience. Great service from all. Thank you Crest Nissan. Thanks to Greg for handling my issue. More

Great experience as always at Crest Nissan. Drake was professional as always. He explained the issue with the car and made sure it was taken care of. Crest always has fair pricing. I was actually pleasan professional as always. He explained the issue with the car and made sure it was taken care of. Crest always has fair pricing. I was actually pleasantly surprised at the price of the car battery. I’ll continue to be a loyal customer. Thanks Drake. More

Great service. Great service. Great service. Great service. Great service. Greg did a great job. Will use him for future service needs. Thank you Greg. service. Great service. Greg did a great job. Will use him for future service needs. Thank you Greg. More

The service departmenti is super. They almost overcome the bad taste that the sales department left me with 4 years ago.Greg is an excellent service associate the bad taste that the sales department left me with 4 years ago.Greg is an excellent service associate More