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Crest Nissan of Frisco

Frisco, TX

4.7
1,337 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,337 reviews

September 09, 2020

Great dealership and nice service always. Have visited this three times now . Good experience so far with all the service specialist and the overall staff. More

by sagarmd4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Sep 10, 2020 -

Crest Nissan of Frisco responded

Thank you! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director

September 08, 2020

The service was good. The representative provided all details and answers to my questions. They also sanitized common touch points of my car before returning it to me. Thank you! More

by CoolGuest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 09, 2020 -

Crest Nissan of Frisco responded

Thank you for the kind words! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director

September 05, 2020

Buyer Beware... Crest’s “Love it or Leave it” promise is an absolute sham. Traded in an SUV, bought a new pickup, and had buyers remorse for not getting another SUV. Went back a day later to get an SUV in More

by mrobison831
Recommend Dealer
No
Employees Worked With
Crest Nissan new car sales
Oct 06, 2020 -

Crest Nissan of Frisco responded

Hello. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Boris Wooden, Customer Loyalty Director, at (469) 452-2945 or email at Loyaltydirector@crestnissan.com.

September 05, 2020

Crest Nissan in Frisco is the place to buy a car!! We recently purchased 2 vehicles from Shon Vaughn at Creat Nissan!!! We got an Altima and a Sentra and those cars are just perfect for our needs! Shon More

by Angelaparks001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shon Vaughn
Sep 08, 2020 -

Crest Nissan of Frisco responded

Thank you for the kind words, Angela! I’m very happy you had a great experience. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director

September 04, 2020

Andy was waiting for me when the service doors opened and had me written up within 2 minutes. He even remembered that I had thought about renting a car instead of waiting. But I arranged for someone to pick More

by txduster59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Truong
Sep 08, 2020 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director

September 03, 2020

I had to get my bumper fixed due to some minor damage the service at crest Nissan was excellent had me in and out very pleased More

by allenf29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 04, 2020 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director

September 02, 2020

Great service, always good at responding to any/all questions and concerns. Service reps reviewed all work to be done. After service they ask if you have any questions More

by Mimijan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khuong
Sep 03, 2020 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. --Boris Wooden, Customer Loyalty Director

September 01, 2020

Andy was very helpful and was very knowledgeable. He was very respectful with my time and he was always checking with me and giving me the updates More

by Happy Client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy T
Sep 02, 2020 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director

August 21, 2020

Great dealership would recommend first time car owners, students, And single parents.... They are helpful, pleasant to work with, provide chips and snacks for yourself or children while you wait. More

by Tameciabradshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Aug 21, 2020 -

Crest Nissan of Frisco responded

Thank you for sharing your experience. I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director

August 20, 2020

Very happy with the whole service experience today. Greg Gansle did a great job of managing my service needs. He was timely, efficient, and very polite in everything. It was quite meaningful having Some More

by rogerreynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Aug 21, 2020 -

Crest Nissan of Frisco responded

Thank you for letting us service your vehicle, Roger. Please keep us in mind for all your service needs. --Boris Wooden, Customer Loyalty Director

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