Crest Nissan of Frisco

Crest nissan at frisco is the best dealership for service an buying new car and used car they are very responsible and professionalism thank you again an buying new car and used car they are very responsible and professionalism thank you again More

Great service Tom, our mechanic did a superb job with our 60K mile service. Our service advisor Melissa is the best. She and Tom both gave us great service with cl Tom, our mechanic did a superb job with our 60K mile service. Our service advisor Melissa is the best. She and Tom both gave us great service with close attention to detail. More

My warranty work could not have gone better!!Everyone was very helpful. I highly recommend them! Khuong was great. Loaner car was fine no problem very helpful. I highly recommend them! Khuong was great. Loaner car was fine no problem More

Drake is a fantastic service advisor. He did an excellent job keeping me updated throughout the entire process. Yalls service department is spectacular. Thanks for everything!! job keeping me updated throughout the entire process. Yalls service department is spectacular. Thanks for everything!! More

Today I took my vehicle in for maintenance work and a recall. The customer service was excellent, especially Billie. He explained everything to me and I was very happy with the service that he provided. recall. The customer service was excellent, especially Billie. He explained everything to me and I was very happy with the service that he provided. Billie is very knowledgeable and professional. Thanks More

Great dealership only problem I was some add add on I did not want but everybody work with and I totally satisfied. I will buy again from Crest not want but everybody work with and I totally satisfied. I will buy again from Crest More

Excellent service and staff. Accommodating and understanding. Able to explain and articulate the situation plus take care of my vehicle in timely manner. Thx to Alyssa and her crew. understanding. Able to explain and articulate the situation plus take care of my vehicle in timely manner. Thx to Alyssa and her crew. More

Wonderful car buying experience! Brandon, who sold me my car, was fantastic. Very polite amd helpful. He wasn't pushing anything like I was expecting. He was great and I wish he worked for a different deale car, was fantastic. Very polite amd helpful. He wasn't pushing anything like I was expecting. He was great and I wish he worked for a different dealership so I could buy from him again. The rest of my experience has been less than terrible. First, my car was not looked over before I left with it, although they would like me to believe it was. A few days after getting home I needed to fill my washer fluid, that's where my problems began. My coolant cap was missing. After looking around for anything else, I found most of the pins holding my skid plate were gone as well. My tires are two different brands and three of my interior buttons were sticky and stuck. Now I didn't notice the button during the test drive as I didn't test each button, who would? One of my nice wheels has clearly kissed the curb quite a few times as I found out after getting the car detailed. I sure wish I had thoroughly combed this car before I purchased it for nearly 20K. I will absolutely never return to thos dealer. I do not live near Frisco and drove there assuming that someone would be willing to help me. The service dept claimed that the coolant cannot possibly be contaminated by driving 489 miles with no reservoir cap, the plastic pins in my skid plate commonly fall out too. He actually said that they just fall out on their own. I asked if we could replace the pins and coolant. He said they could put some pins in if I really wanted them, but the coolant wouldn't be replaced unless I paid for it. Lastly, I have been dealing with my license plates issue for a week now. I had to go and have my car inspected on my own dime because they let the one they got done expire. Now I'm out another $25 after I paid the dealer for inspection and registration when I bought the car. Worst car buying experience I can imagine. More

This dealership is by far my favorite! Every employee is attentive to each and every customer that walks through the door. They will work with you patiently to make sure you have every step covered in the c attentive to each and every customer that walks through the door. They will work with you patiently to make sure you have every step covered in the car buying process. Any questions, they’ll answer!! Any concerns, they will cover!! These men are fantastic! They deserve all the recognition and then some!!! More

Crest Nissan is friendly efficient staff when we went to pick up our car it was clean and easy to pick up I feel the price was reasonable. Thank you for a pleasant experience 😊 pick up our car it was clean and easy to pick up I feel the price was reasonable. Thank you for a pleasant experience 😊 More