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Crest Volvo Cars
Frisco, TX
2,321 Reviews
Crest Volvo Cars is a premier Volvo dealership in Frisco, TX. We have grown rapidly every year since our humble beginnings, and have served as your Dallas area Volvo dealer with pride and unwavering gratitude since our very start. Our Frisco Volvo store features a large selection of inventory, and terrific Volvo Parts and Service departments. Stop by and be sure to browse our marvelous collection of new and certified used Volvo cars, coupes, and SUVs. Our remarkable selection of new and used certified Volvo cars and SUVs will leave you breathless; we offer unique luxury greats like the VolvoXC60, Volvo S60, and the highly popular Volvo XC 90.
Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice at the absolute lowest price available. At Crest Volvo, we aren't just here to sell you a car; we're here to give you the whole Volvo experience. Test drive a deluxe Volvo, speak with our knowledgeable sales team, choose a Volvo financing option that works for you, and then walk away with a top quality vehicle that matches your personality. At Crest Volvo, we promise you a convenient car buying experience you won't soon forget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,321 reviews
February 20, 2018
Amazing personable experience!! I recently purchased a used vehicle from Douglas Aaron at Crest Volvo in Plano TX. I have to say that from the very first email exchange I had with th I recently purchased a used vehicle from Douglas Aaron at Crest Volvo in Plano TX. I have to say that from the very first email exchange I had with this salesman; until the time we drove away that evening with the car, one word can describe my experience. AMAZING. Douglas was the first car salesman I have ever worked with that was personable, down to earth, friendly, and just all around nice guy. He answered all of my questions and was very kind to my family and I. I was there for a little over an hour which didn't really seem that long and then I was out the door in the car I wanted for the price I could afford. Everyone should have the experience I had at Crest Volvo. Thank you and God bless to everyone at Crest Volvo! More
by DavidReeve91
February 13, 2018
Car buying experience We came into the dealership after viewing a used Nissan Altima online. Doug Aaron was our sales rep. He was the most courteous sales person I have e We came into the dealership after viewing a used Nissan Altima online. Doug Aaron was our sales rep. He was the most courteous sales person I have ever worked with at a dealership. There were no gimmicks and no pressure. After the sale, Doug Robbins and the service agent (Eric) were very reasonable and professional in dealing with an issue. I would buy a car from this dealership again. More
by PaulAltimaGuy
Employees Worked With
Jeremy Hernandez, Douglas Aaron, Douglas Robbins
February 08, 2018
Courteous professional service Keith is always on top of what is going on with your car as if you were the only one at the service department. Courteous , patient and professional Keith is always on top of what is going on with your car as if you were the only one at the service department. Courteous , patient and professional More
by Debbyp3033
February 07, 2018
CPO XC90 that cant be fixed In December of 2016 I bought a CPO 2013 Volvo XC90 from Crest Volvo. I had a 2007 S80 (which I bought as a CPO) and I wanted a newer car to give to my In December of 2016 I bought a CPO 2013 Volvo XC90 from Crest Volvo. I had a 2007 S80 (which I bought as a CPO) and I wanted a newer car to give to my daughter who is getting her license this year. Because of my experience with the S80 I went for another CPO Volvo. Initially I had a lot of issues with the XC90 but because it was a CPO everything was covered. Part of me thinks that my car never had the rigorous 130-point CPO check because it had so many issues. The only problem that hasn't been corrected is my XC90 will not stay in alignment. Due to this issue my tires are wearing unevenly and prematurely. So, in a year I have had 3 to 4 alignments, multiple tires rotations and replaced six tires. The XC90 had decent tread on the tires when I originally bought the vehicle but since then I have gone through those four tires and bought six more tires. The Crest Volvo Service Department is unable to figure out what issue is causing my alignment problem. I do believe them because I had an independent service company take a look at my vehicle and also give it an alignment. They didn't see anything wrong either. The techs at that individual service center suggested going to a shop that specializes auto frames. I spoke to one in Dallas and Plano. They both said it very expensive to do a frame check and once you get into it you will want to do the repair at that time because of the cost. They both said that if no alignment or suspension issues can be found then it may be a frame issue from a prior accident. I told them that the car fax report on the car showed no accidents. They both said there are ways to keep an accidents off the car fax reports. The techs at the frame shops also mentioned that the XC90 could have had possible frame issues right from the beginning. You can say that Crest Volvo was not aware of this issue but I found out that my XC90 had 11 alignments done at Crest Volvo Service within a 3-year period prior to me buying it. So, somebody knew something. This XC90 should have never been sold as a CPO with a known issue that couldn't be corrected. I spoke to a lemon law attorney and because the car is over 4 years old its outside the statute of limitations (even though I have only own it for a year). At this point the service department told me to just keep up with tire rotations, alignments and avoid pot holes. I don't have time to bring this in every month for an alignment or check and that's what it needs. I'm very disappointed in this whole situation and wish I just keep my S80 or bought another car. At this point my total out of pocket expenses for this XC90 is almost equal to my total car payments I have made. I have been told that a service manager would call me but that never happened. I opened up a case with Volvo of North America but all they do is forward that on to Crest Volvo. So, at this point I have contacted a different attorney to see what my options are. I never thought I would be in this situation when buying a CPO Volvo. In the meantime, I'm stuck with a vehicle that may have been in an accident (frame damage) that now requires alignments every month or new tires every 3 months. More
by David
Employees Worked With
Service Department
February 05, 2018
Love my new car and great service at Crest Vovlo Renato recently helped me decide on getting the XC90 and I'm loving it. He first asked me what was important to ME in a car instead of going on and on Renato recently helped me decide on getting the XC90 and I'm loving it. He first asked me what was important to ME in a car instead of going on and on about ALL the features. That overwhelms me! I have called him on his cell when I couldn't remember how to operate something and he'd patiently walk me through it. Safest car I've ever owned and it drives great! More
by Darling
Employees Worked With
Jeremy Hernandez, Renato Bonilla-Montes
February 05, 2018
Knowledgeable courteous professional service We were looking for a car that would fit all our needs and Volvo exceeds them. This our first Volvo and we wanted a great car to carry us into retirem We were looking for a car that would fit all our needs and Volvo exceeds them. This our first Volvo and we wanted a great car to carry us into retirement. The staff very knowledgeable and all ready to help you answer any questions you might encounter. Financial department only took 44 minutes to go over and sign and seal deal. Really a record time. Great dealership. We will tell others about Volvo. More
by Paulagn53
Employees Worked With
Jorge , Davius Blackshire
February 04, 2018
Great place. Super informative and very friendly. Helpful without being pushy. I’m always a skeptic when looking at used cars. But I felt very at ease here. Super informative and very friendly. Helpful without being pushy. I’m always a skeptic when looking at used cars. But I felt very at ease here. More
by Etoby1
Employees Worked With
Alycia Johnson
February 03, 2018
Used Infi nity They all worked well together for a good customer experience. I would buy another car from this dealership. It is stupid to require a number of words They all worked well together for a good customer experience. I would buy another car from this dealership. It is stupid to require a number of words to review a dealership. Correct this immediately. More
by WILLIAM L CLAUSS
Employees Worked With
no, Jeremy Hernandez, Scott Traylor, Douglas Aaron, Douglas Robbins
January 28, 2018
Great Services It’s a great experienced to buy a car at Crest Volvo. Douglas Aaron is easy going Saleman; no hassle and pleasure to work with. Jeremy Hernandez is a It’s a great experienced to buy a car at Crest Volvo. Douglas Aaron is easy going Saleman; no hassle and pleasure to work with. Jeremy Hernandez is also taking time to find a lender with lowest rate. More
by Kev_vet
Employees Worked With
Jeremy Hernandez , Douglas Aaron
January 27, 2018
Ford Explorer Billy was upfront and worked hard to get me the best deal. I feel I got the best deal out there! We would recommend this dealer. Billy was upfront and worked hard to get me the best deal. I feel I got the best deal out there! We would recommend this dealer. More
by pargirl
Employees Worked With
Curt Mills, Billy Delgado
