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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,421 Reviews

1,421 Reviews of Crest Volvo Cars - Service Center

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October 07, 2020

Exceptional service. I was greeted by a very knowledgeable person that listened to my issue and assured they would get my issue fixed. They did just that. And quickly. The new place is nice a More

by Keith.petru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Max.
Oct 08, 2020 -

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

October 05, 2020

The Crest Volvo service department makes a greater effort in keeping their customers happy than upselling parts or services. They have displayed this on numerous visits More

by ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn
Oct 06, 2020 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 03, 2020

Just moved to Dallas area & Crest was able to book an appointment immediately & take care of state inspection as well. Mark, in service, was very polite; kept us abreast of service status & let us know a More

by Laurie T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Arebalo
Oct 05, 2020 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 30, 2020

What makes a brand memorable? Great products and What makes a brand memorable? Great products and excellent customer support. I couldn’t be happier with my V60, and the way Crest Volvo are taking c More

by Alice in Volvoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Farmer
Oct 01, 2020 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 24, 2020

Crest Volvo has exceeded our expectation in customer service. The service department works determinedly in identifying any issue or concerns you may have with your auto. More

by LAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyn Ford
Sep 28, 2020 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 18, 2020

After dealer check the battery issue, it still shows low battery on the dashboard. They said it was inspected and everything okay but it still shows low battery again in next day but the engine start normal More

by Bubblegum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Ford
Sep 21, 2020 -

Crest Volvo Cars responded

Customer service is our top priority and we want to see if we can address your issue. Please contact Jeremi Chapman at Jchapman@crestvolvocars.com at your earliest convenience.

September 17, 2020

I had a good experience. Jordan was great. They replaced motor in my sun roof under warranty. Loan car experience was easy. Booking appt was easy too! More

by Julieclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Crest Volvo Cars responded

Thank you for your positive feedback!

September 06, 2020

Lynn was very professional and kind. We highly recommend his service. The service was prompt and the repair to the AC was diligently performed. Very good More

by Pascalnewyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn
Sep 08, 2020 -

Crest Volvo Cars responded

Thank you for your positive review!

September 04, 2020

Crest Volvo I am extremely satisfied with the service and attention to detail. I highly recommend their service team. Everyone at Crest Volvo will extend the red carpet and make you feel welcomed if you're More

by rick747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Farmer , Billy Delgado, Justin Wilcher
Sep 08, 2020 -

Crest Volvo Cars responded

Thank you for your positive feedback!

September 01, 2020

It was refreshing to deal with Crest Volvo. They were professional, straight forward, and prompt in service requested on my Volvo. I live in Oklahoma and had visited a Volvo dealer in OKC. I wanted an ex More

by Dvcrnr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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