Jeremi Chapman
Jeremi Chapman at Crest Volvo Cars

Jeremi Chapman

Volvo Certified Service Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
236 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English English

4.9

236 Reviews

Write a Review

236 Reviews of Jeremi Chapman

May 06, 2026

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Employee Rating

Awesome sales team and service department! Bought a new car last month and had a seamless and wonderful experience! Highly recommend Crest Volvo in Frisco! More

by Deb
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Recommend Dealer
Yes
May 08, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our sales team and service department! It means everything to us when customers like you have such a smooth process when purchasing a new vehicle. Your recommendation truly brightens our day. We're so glad we could make your car-buying journey seamless and enjoyable. Thank you for choosing us and for taking the time to share your positive experience!

May 06, 2026

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Dealer can't enter an email address correctly, did not opt in verify email address, stop spamming me. More

by RSTARK
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Recommend Dealer
No
May 08, 2026

Crest Volvo Cars responded

We are concerned to hear about the email communication issues you have experienced. Your concerns are important to us, and we would appreciate the opportunity to discuss this further and work towards a resolution. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can address this issue and update our records properly.

April 26, 2026

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Absolutely the best car buying experience! Allan, the salesperson, was extremely knowledgeable and super professional More

by L De Nicolo
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Recommend Dealer
Yes
Apr 27, 2026

Crest Volvo Cars responded

Thank you immensely for sharing your outstanding experience with us at Crest Volvo Cars! We are thrilled to hear that you had such an exceptional car buying journey. It's wonderful to know that Allan provided you with the knowledgeable and professional service that made your experience so positive. We take great pride in having team members who demonstrate expertise while maintaining the highest standards of professionalism. Your feedback truly means the world to us and reinforces our commitment to delivering exceptional service to every customer who walks through our doors.

April 06, 2026

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Very efficient and helpful. Great group in your service deoartment. Glad I have a Volvo. More

by lauriesgt
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Recommend Dealer
Yes
Apr 08, 2026

Crest Volvo Cars responded

Thank you for the positive feedback about our service department! We're thrilled to hear you found our team efficient and helpful. We appreciate your Volvo ownership and look forward to serving you in the future.

April 04, 2026

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A very intelligent and helpful group of advisors and experts in there fields my service was excellent More

by ALIMPEDE
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Recommend Dealer
Yes
Apr 08, 2026

Crest Volvo Cars responded

Thank you for sharing your positive experience with our team. We are truly grateful that you found our advisors to be knowledgeable and supportive throughout your visit. It means so much to hear that our team's expertise in their respective areas made a real difference for you. Providing excellent service is at the heart of what we do, and your feedback confirms that we are meeting that goal. We appreciate you taking the time to recognize our team's dedication and look forward to continuing to serve you with the same level of care and professionalism.

March 21, 2026

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Crest Volvo, Brandon Bowen and Duncan McPhail (GM) delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best. More

by Kevin H.
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Recommend Dealer
Yes
Mar 26, 2026

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us at Crest Volvo Cars. We're thrilled that Brandon and Duncan delivered exceptional service and made the process seamless for you. It's great to hear your wife is loving her new 2026 XC90! We appreciate your kind words and trust.

Mar 26, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled that your wife loves her new 2026 XC90 and that Brandon and Duncan provided excellent service. We appreciate you sharing your positive experience and look forward to serving you again.

March 17, 2026

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Jordan Farmer and his team at Crest are the best thing that happened to Volvo in Texas. I have trusted my car with them for the past eight years and not once has their service been anything than stellar. More

by Alice in Volvoland
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Recommend Dealer
Yes
Mar 23, 2026

Crest Volvo Cars responded

Thank you for your wonderful review and eight years of trust! We're honored to have consistently provided stellar service and thrilled that our commitment to reliability has made such a positive impact. Your kind words about setting the standard truly motivate our team. Thank you for being such a valued part of the Crest Volvo Cars family.

February 28, 2026

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Great service at the Volvo dealership. The team member was very knowledgeable and helpful. Thank you. More

by leyoungblood
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Recommend Dealer
Yes
Mar 03, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our team. It's wonderful to know that our staff member provided you with knowledgeable assistance and helpful service throughout your visit. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional customer care. We truly value your trust in our dealership and look forward to continuing to serve you with the same level of excellence in the future.

February 22, 2026

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Very timely, predictable and a goof service experience. Waiting lounge was well equipped and comfortable. More

by akalra2003
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Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our timely and reliable service means a great deal to us. We're especially pleased that you found our waiting area comfortable and well-appointed during your visit. At Crest Volvo Cars, we strive to make every aspect of your service experience as smooth and pleasant as possible. Thank you for choosing us and for sharing your thoughts about the quality of care you received.

February 21, 2026

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Great service. Polite, explained everything thoroughly, trustworthy excellent service. Car runs great and I’m super pleased. More

by vbmehlman
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Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are honored to hear about your outstanding experience with our team. Your kind words about receiving thorough explanations and trustworthy service truly mean the world to us. Knowing that you found our staff to be courteous and that your vehicle is performing excellently brings us great joy. We're thrilled that you're completely satisfied with the service you received, and we look forward to continuing to provide you with the same level of exceptional care in the future.

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