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Crest Volvo Cars - Service Center
Frisco, TX
1,421 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
1,421 Reviews of Crest Volvo Cars - Service Center
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August 28, 2020
I have loved my Volvos and Crest Volvo is an amazing dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond More
by Arastrelli67
August 27, 2020
Excellent service. The dealership had relocated to their new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and on time. I look forward to my next visit. More
by Cwdicker
August 27, 2020
Service done in a timely manner. Valet and loaner service are good and they delivered the car as promised. Overall experience was really good . Thanks are good and they delivered the car as promised. Overall experience was really good . Thanks More
by Tito Cintron
August 25, 2020
Staff is great specially service advisor and loan car reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for More
by vijay rastogi
August 24, 2020
Original calls made into call center went days before I had to call back and get directly with the service department. Once I reached service directly, everything was great. Mark was very helpful, detailed had to call back and get directly with the service department. Once I reached service directly, everything was great. Mark was very helpful, detailed oriented and took care of everything we discussed. More
by Greg Peters
Employees Worked With
Mark
August 19, 2020
Great Customer Service! Excellent Communication through out any Service Process. Very Professional. I would absolutely recommend Crest Volvo. Mark Arebalo is A+ in the Service Dept. out any Service Process. Very Professional. I would absolutely recommend Crest Volvo. Mark Arebalo is A+ in the Service Dept. More
by Mlkperry
Employees Worked With
Mark Arebalo - Service Dept.
August 19, 2020
So far my needs has been met. I brought my vehicle as scheduled and was provided by a loaner. My experience went smooth. I had no complaints. scheduled and was provided by a loaner. My experience went smooth. I had no complaints. More
by adelggirl
Employees Worked With
Kristen McCullough
August 19, 2020
Excellent service and open early hours during the morning. Each to find and reach location on Hwy 121. Extremely nice waiting room with free hot coffee, tea, water and snacks. morning. Each to find and reach location on Hwy 121. Extremely nice waiting room with free hot coffee, tea, water and snacks. More
by Roadrunner6064
Employees Worked With
August 14, 2020
Love the new facility on 121. Keith Wiedmann has always taken great care as my service representative. Love Volvo, Have been driving Volvo’s since 1979. taken great care as my service representative. Love Volvo, Have been driving Volvo’s since 1979. More
by thisizlinda
August 13, 2020
The new location, in Frisco (again), is a welcome sight. We have been Crest loyal customers through three relocations. This is the best! Lyn Ford has always taken exceptional care of all of our (4) Volvos! We have been Crest loyal customers through three relocations. This is the best! Lyn Ford has always taken exceptional care of all of our (4) Volvos! Thank you to your service department for great customer care after the initial purchase!!! More
by Karen S.
