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Crest Volvo Cars - Service Center
Frisco, TX
1,192 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,192 Reviews of Crest Volvo Cars - Service Center
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April 14, 2018
Excellent experience Thanks to Juan Perez @Crest Volvo in the Service Department. My service went extremely well. Excellent customer service, on time start, quick and frie Thanks to Juan Perez @Crest Volvo in the Service Department. My service went extremely well. Excellent customer service, on time start, quick and friendly service. More
by Johnson13
Employees Worked With
Juan Perez
April 11, 2018
Inspection Appreciate service with a smile. In and out in record time. This is my 3rd Volvo at Crest. Lynn Ford is an outstanding Service Manager. Appreciate service with a smile. In and out in record time. This is my 3rd Volvo at Crest. Lynn Ford is an outstanding Service Manager. More
by hines2018
Employees Worked With
Lynn Ford
April 06, 2018
Car was being serviced Great job great service they understand my concerns I would highly recommend Crest Volvo. John the service manager and Keith the service advisor mak Great job great service they understand my concerns I would highly recommend Crest Volvo. John the service manager and Keith the service advisor make me feel at ease whatever concern I have More
by Mr.V
Employees Worked With
John the service manager and Keith the service advisor
April 04, 2018
Service My service advisor Lyn is the best. Always going above and beyond to help me out. I never have any questions or issues after service My service advisor Lyn is the best. Always going above and beyond to help me out. I never have any questions or issues after service More
by Bigb2728
Employees Worked With
Lyn
April 03, 2018
Service Excellent service experienced with my service advisor Jordan ,he was both professional and extremely helpful and courteous towards me and I highly rec Excellent service experienced with my service advisor Jordan ,he was both professional and extremely helpful and courteous towards me and I highly recommend him and this dealership More
by richyrich7
Employees Worked With
Jordan service advisor
April 01, 2018
Headlight replacement Called the dealership and was advised by the receiptionist that I did not need an appointment for this service. When I showed up my advisor (Keith) w Called the dealership and was advised by the receiptionist that I did not need an appointment for this service. When I showed up my advisor (Keith) was gracious and stated that I did need an appointment but since I drove so far he would get my car taken care of. And he did. Within 45 minutes the repair/replacement was completed and a car wash performed. Perfect. I am repeatedly told that this dealership will move back to Frisco soon. This Plano location is very inconvenient and difficult to maneuver because of its driveways on the busy access road. Frisco Frisco Frisco. More
by RazzleDazzleVolvo
Employees Worked With
Keith Wiedmann
March 29, 2018
Fixed a recall I was there for an oil change, but there was a recall that needed to work on so I delayed to have an oil change and went ahead to get the recall fix. I was there for an oil change, but there was a recall that needed to work on so I delayed to have an oil change and went ahead to get the recall fix. More
by Kingston
Employees Worked With
Jordan (service advisor)
March 29, 2018
Zaktek plus alignment Excellent... Got everything done in a timely manner & super kind & courteous. Everyone seemed to go above & beyond this time. Having to drive over Excellent... Got everything done in a timely manner & super kind & courteous. Everyone seemed to go above & beyond this time. Having to drive over two hours to & from, we got home at a decent time after this visit. Very appreciative for the effort & consideration. More
by CmwT
Employees Worked With
Jordan
March 24, 2018
Sorry Service In for inspection, oil change, wash and tire rotation. Only sigh that anyone was inside was layers of blackbgrease in steering wheel and inside door h In for inspection, oil change, wash and tire rotation. Only sigh that anyone was inside was layers of blackbgrease in steering wheel and inside door handles...we expected a wash with interior dusting/vacuum...we expected too much. In 50 years of auto servicing I never saw such inattention to basic cleanup. Never again!! Worst facilities and service for a Volvo dealer that I have ever seen. Ghetto dealership. More
by Bruce41
Employees Worked With
Service Dept
March 24, 2018
Keith Wiedmann is the best !! Service visit. Very customer centric employees especially Keith Wiedmann. Look forward to dealership moving to nicer and more customer appreciate fa Service visit. Very customer centric employees especially Keith Wiedmann. Look forward to dealership moving to nicer and more customer appreciate facility versus an off-road obstacle course. More
by Ivant
Employees Worked With
Keith Wiedmann
