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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,558 Reviews

1,558 Reviews of Crest Volvo Cars - Service Center

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April 08, 2025

Service was straightforward and easy. Went in for my 70k mile service and no pressure to get anything else. Loaner provided was clean and a newer version of my car. Overall 10/10. More

by cashpal2274
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Williams
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Apr 09, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're happy to hear that your 70,000-mile service was smooth and pressure-free. It's great to know that you felt comfortable throughout the visit and that the loaner vehicle met your expectations—it’s always a bonus to enjoy a newer version of your car while yours is being serviced. We truly appreciate your kind words and are thrilled to hear it was a 10/10 experience!

April 07, 2025

Lynn took 15 minutes of extra time to help me return the loaner, pick up my car and save another 170 mile round trip to Crest Volvo. He deserves a raise. More

by CRWATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Lyn went above and beyond to make your visit as convenient as possible. It’s employees like him who truly make a difference, and we appreciate you recognizing his efforts. We’ll be sure to pass along your kind words to Lyn and the team! If you need anything else, don’t hesitate to reach out.

April 07, 2025

There were very helpful and precise on what my car needed from service point. The team was courteous and kind. More

by vishalreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're happy to hear that the service team was both helpful and clear in explaining what your vehicle needed. It's great to know that their courteous and kind approach made a positive impression. Providing clear communication and thoughtful service is something we strive for, and we're grateful for your feedback. We look forward to assisting you again in the future!

April 07, 2025

Keith is great and the mechanics fixed everything so fast! Thank you for your urgency. More

by joshuabooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
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Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Keith and our team were able to get everything fixed quickly and efficiently. We know how important it is to have things taken care of in a timely manner, and we’re glad we could meet your expectations. If there’s anything else we can do for you, feel free to reach out!

April 06, 2025

Ally is always very helpful and friendly. Never seems bothered with you or your calls. Seems to have the customer's best interest in mind. She is definitely- an asset to your company's servic More

by CCBLOUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : . Ally was off so Bryce was very helpful in assisting with a lyft driver from enterprise.
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Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We’re thrilled to hear how helpful and friendly Ally has been during your visits. It means a lot to know that she consistently makes you feel welcome and supported. Her commitment to putting customers first truly stands out, and we agree—she’s a valuable part of our service team. We appreciate you taking the time to recognize her!

April 06, 2025

I appreciate being able to use a car while mine is in the shop. Ally is always helpful, pleasant and accommodating when scheduling an appointment and keeping me updated on the car’s status. Having a clean ca More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that Ally has been so helpful and accommodating during your visits. It's great that the loaner car and regular updates made your experience more convenient. We’re also happy to know you enjoyed the added touch of a clean car when you leave. We truly appreciate your feedback and look forward to continuing to serve you!

April 06, 2025

Jordan Farmer is the very best service rep I have ever had. He takes great care of me and their entire service department is friendly and efficient.! More

by JAN.THORBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Jordan and our service team have taken great care of you. It's always wonderful to know that our efforts to provide friendly and efficient service have made such a positive impact. We truly appreciate your kind words and look forward to assisting you again in the future!

April 05, 2025

Lynn was excellent. He kept me informed and the work as done to my satisfaction. More

by CFRANKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re thrilled to hear that Lynn provided excellent service and kept you informed throughout the process. We appreciate your feedback and are glad to know the work was done to your satisfaction. If you need anything in the future, don't hesitate to reach out!

April 05, 2025

Great service. Www eeee tttt hhh wwww chi bbbj hhhvgg. Ggguuo. Ghuuui. Huijjjh huiijjj ghijjg More

by FLEMFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're glad to hear you had a great experience with our team. Providing excellent service is always our priority, and it's wonderful to know that came through during your visit. We appreciate your support and look forward to seeing you again!

April 05, 2025

What a great dealership- always competent and organized - pleasant staff and a helpful environment to work with More

by FRWA10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wiedmann
Report | Print
Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re so happy to hear that you had a positive experience with our team. We strive to create a welcoming and efficient environment for all of our customers, and it's great to know that we met your expectations. We look forward to working with you again in the future!

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