Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
536 Reviews

Dealership Experience

19 yrs, 5 mos

Industry Experience

33 yrs, 5 mos

Languages Spoken

English English

4.9

536 Reviews

Write a Review

536 Reviews of Lyn Ford

June 24, 2026

Dealership Rating
Employee Rating

Huge thanks to Mark, Lyn, Vivian, and the technicians at Crest Volvo for another excellent visit. Mark walked me through each step, explained everything in a way that made sense, and kept me completely in t More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Mark Morgello, Jasmin Umanzor , scott, tyler

June 20, 2026

Dealership Rating
Employee Rating

It a fast, easy and pleasant experience. The repair solved my problem (at least for now). More

by IRBOYANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Crest Volvo Cars responded

We sincerely value your feedback! It is wonderful to hear that your experience was fast, easy, and pleasant. Providing a smooth and efficient visit is something we genuinely care about, and it means a great deal to know we delivered on that for you. We are also glad the repair addressed your concern. Thank you for trusting Crest Volvo Cars with your vehicle, and we look forward to being here for you whenever you need us again.

June 19, 2026

Dealership Rating
Employee Rating

Crest Volvo sales and service are top notch! Barry, Tim, and Jordan keep us coming back! More

by Jlindelof3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2026

Crest Volvo Cars responded

Thank you for sharing such a wonderful review! It truly means a great deal to hear that your experiences with both our sales and service teams have been top notch. That is exactly the standard we strive to uphold every day. We are so glad that Barry, Tim, and Jordan have made such a positive impression and kept you coming back. We will be sure to pass along your kind words to them. We look forward to continuing to serve you!

June 16, 2026

Dealership Rating
Employee Rating

Lyn is honest, helpful, and always answers all of my questions. He's been working on Volvos for decades, and he is so knowledgeable and explains things where I understand. So glad he is my service r More

by EEROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Jun 17, 2026

Crest Volvo Cars responded

We greatly appreciate your kind words and for taking the time to share your experience! It is truly wonderful to hear that Lyn has made such a positive impact on your service visits. His decades of expertise with Volvo vehicles and his commitment to clear, transparent communication are exactly the qualities we value in our team members. Thank you for trusting Crest Volvo Cars with your vehicle, and we look forward to continuing to provide you with the outstanding service you deserve!

June 13, 2026

Dealership Rating
Employee Rating

Very timely, helpful, dropped me back quickly; Car better than expected. One suggestion is to indicate to the customer when the next service and what exactly is due. More

by srelangi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Crest Volvo Cars responded

Your positive feedback truly means a lot to us! We are glad to hear that your experience was timely, that our team was helpful, and that your car exceeded your expectations — that is exactly the kind of service we strive to provide every day. We also genuinely appreciate your thoughtful suggestion about communicating upcoming service needs to customers. That is a valuable insight, and we will certainly take it into consideration as we look for ways to make the experience even more transparent and convenient for our guests. We look forward to serving you again!

June 12, 2026

Dealership Rating
Employee Rating

My husband and I always have a great experience with Crest Volvo. They communicate well and handle all our needs. More

by SAMCLAKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Crest Volvo Cars responded

We are overjoyed to hear that you and your husband consistently have such wonderful experiences with us! It means a great deal to know that our communication and commitment to meeting your needs have made a positive impression. We truly value your continued trust and loyalty, and we look forward to providing you both with the same great experience for many years to come. Thank you for taking the time to share your kind words!

June 12, 2026

Dealership Rating
Employee Rating

Whoever fid the zaktek service yesterday did an EXTREMELY AWESOME job ! Thank you! Kudos to you! My car looked PERFECTLY NEW! Awesome service at Volvo as always! Thanks to all More

by CURUBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! It is truly great to hear that your ZakTek service exceeded your expectations and left your car looking perfectly new. Moments like these remind us why we take such pride in the work we do, and your kind words mean a great deal to the entire team. We are grateful for your continued trust and look forward to providing you with the same exceptional experience on every future visit. See you next time!

June 11, 2026

Dealership Rating
Employee Rating

I have been a Volvo Customer since 1997. This is my 5 th Volvo. I still have my first one with over 200 k My rep Lyn Ford is Amazing. Patient kind spirited and knowledgeable of his work More

by BUTLERSONJA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Max Caplin , Sales Rep. Greg not sure last name

Jun 12, 2026

Crest Volvo Cars responded

We deeply appreciate your loyalty and the wonderful relationship you have built with Volvo over the years! It is truly remarkable to hear that you are on your fifth Volvo and that your very first one is still going strong with over 200,000 miles — that speaks volumes about the quality and durability that has kept you coming back. We are so glad that Lyn has been such a positive part of your experience. Your kind words about his patience, warmth, and expertise mean a great deal to us. We are honored to have you as part of the Crest Volvo Cars family. Thank you, Sonja, for your continued trust and support!

June 08, 2026

Dealership Rating
Employee Rating

I'm always happy with the service I receive at Crest Volvo. Lyn is an excellent advisor. He always explains everything to me and keeps me updated. The process to schedule appointments is easy and the lo More

by Judy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Crest Volvo Cars responded

We are elated to hear about your consistently positive experiences with us! Your feedback about our service advisor and the clear communication you receive throughout the process is truly valued. We're also thrilled that our scheduling system and loaner car program have made your visits convenient and stress-free. It's wonderful to know that your decision to purchase your vehicle with us continues to bring you satisfaction. Your loyalty and trust mean everything to us, and we look forward to continuing to provide you with the exceptional service experience you've come to expect.

June 08, 2026

Dealership Rating
Employee Rating

Lyn has been an excellent service advisor, always great to see a smiling face, and knowledgeable advisor. Prompt updates and great service are tough to beat. More

by CARSONU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with Lyn! It's truly heartwarming to know that her knowledge, prompt communication, and welcoming demeanor made such a positive impression on you. Having a service advisor who combines expertise with genuine care makes all the difference in creating an exceptional experience. Your feedback about the quality of service you received means so much to our team. We're proud to have team members like Lyn who consistently deliver the professional yet personal touch that our customers deserve. Thank you for taking the time to share your experience with us.

1
...

Dealership Inventory (500 Vehicles)

new 2026 Volvo XC90 car, priced at $75,155
2026 Volvo XC90
new
Denim Blue exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $69,795
2026 Volvo XC60
new
Denim Blue exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $62,685
2026 Volvo XC60
new
Crystal White exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $70,239
2026 Volvo XC90
new
Vapour Grey exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $52,255
2026 Volvo XC60
new
Crystal White exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $70,195
2026 Volvo XC90
new
Aurora Silver exterior
Automatic
All-wheel Drive