Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
545 Reviews

Dealership Experience

19 yrs, 9 mos

Industry Experience

33 yrs, 9 mos

Languages Spoken

English English

4.9

545 Reviews

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545 Reviews of Lyn Ford

October 05, 2026

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Great service, no issues! I always appreciate the loaner while the work is being done on my car. More

by RBT.RMZ
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2026

Crest Volvo Cars responded

We are glad to hear your experience with us has been consistently positive! It's great to know the loaner vehicle has made the process more convenient for you while your car is being serviced. We look forward to continuing to take care of you and your vehicle.

October 04, 2026

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Mark’s communication is top-notch. He kept me updated and informed every step of the way. More

by Bwill
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Recommend Dealer
Yes
Oct 05, 2026

Crest Volvo Cars responded

Thank you for taking the time to share this feedback. Clear and consistent communication makes such a difference throughout the car buying process, and it is great to hear that Mark delivered that for you every step of the way. We are glad your experience reflected the level of service we work hard to provide.

September 22, 2026

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The main reason we continue to do business with Crest Volvo is our Service Advisor, Lyn Ford. His integrity, honesty and commitment to customer service are beyond reproach. He consistently goes above and More

by MARK.SLATER905
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2026

Crest Volvo Cars responded

Thank you for sharing this. It means a lot to hear that Lyn's dedication and integrity have made such a lasting impression on your family. Knowing that the trust you have in his recommendations keeps you coming back is exactly the kind of relationship we work hard to build with every customer. We are proud to have Lyn on our team and will be sure to pass along your kind words.

September 12, 2026

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Lynn Ford did a marvelous job as our service manager. Smart, capable, communicated well, and an ambassador of Crest. The main reason we do business with Crest Volvo More

by Jim
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Recommend Dealer
Yes
Sep 15, 2026

Crest Volvo Cars responded

We are happy to hear that Lynn made such a strong impression during your visit. It means a lot to know that her knowledge, communication, and dedication to our customers are part of what keeps you coming back. We will be sure to pass along your kind words to her. Thank you, Jim, for trusting us with your Volvo ownership experience.

August 20, 2026

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Each visit tops the previous one in professionalism. From estimate to the work itself to the final paperwork everything was first rate. The reason I keep coming back More

by pshellworth
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Bryan Bingham

Aug 26, 2026

Crest Volvo Cars responded

Thank you for sharing this wonderful feedback with us. Knowing that each visit has felt even better than the last means a great deal to our team. We take a lot of pride in making sure every step of the process, from the initial estimate all the way through to the final paperwork, is handled with care and attention. We look forward to continuing to earn your trust on every future visit.

August 05, 2026

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Always great service department! Lynn Ford always takes good care of my car when I take it in for service! I have been a loyal Crest Volvo customer since we moved to Dallas 15 year More

by Marciaterner
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Recommend Dealer
Yes
Aug 06, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback, Marcia! It means a lot to hear that Lynn and our service team have been taking great care of your car. Fifteen years of loyalty says everything, and we are so glad you have trusted us with your vehicle for so long. We look forward to many more years of keeping you on the road with confidence.

July 11, 2026

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Excellent service that was fast. Lynn Ford as usual did a great job in servicing thevcar More

by Razik972
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Recommend Dealer
Yes
Jul 14, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. It is wonderful to hear that your service was handled efficiently and to your satisfaction. Lynn clearly continues to deliver the high-quality care our customers deserve, and we will be sure to pass along your kind words. We look forward to welcoming you back next time!

July 05, 2026

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Lyn has always given excellent service. My only request would be for phone calls to be returned more promptly. More

by CGREISD
Service Price Transparency
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Recommend Dealer
Yes
Jul 09, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. It is wonderful to hear that Lyn has consistently provided you with excellent service — that kind of dedication truly reflects the standard we strive to uphold. We also appreciate you sharing your feedback about phone call response times, as it helps us understand where we can do better for our valued customers.

June 26, 2026

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Crest Volvo service is always customer focused and extremely efficient. Every service department member, including Lynn my service advisor, is professional, friendly and knowledgeable. More

by Dwduerk
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Recommend Dealer
Yes
Jun 29, 2026

Crest Volvo Cars responded

We are thrilled to hear about your experience with our service team! It is genuinely rewarding to know that our commitment to being customer focused and efficient comes through in every visit. Lynn and the rest of the service department work hard to bring both professionalism and warmth to every interaction, and your recognition of that means a great deal to us. We look forward to continuing to provide you with the same high level of service each time you come in.

June 24, 2026

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Huge thanks to Mark, Lyn, Vivian, and the technicians at Crest Volvo for another excellent visit. Mark walked me through each step, explained everything in a way that made sense, and kept me completely in t More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Mark Morgello, Jasmin Umanzor , scott, tyler

Jun 25, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! It is genuinely rewarding to know that you felt informed and well taken care of every step of the way, and that the entire process felt seamless from start to finish. Your kind words mean a great deal to us and will certainly be shared with the team members you mentioned, as well as our technicians. We truly appreciate your continued trust in us and look forward to welcoming you back on your next visit!

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