Crest Volvo Cars - Service Center

Harts was my contact at Crest. I decided to communicate through text and everything went smoothly with the warranty work, plus I had to purchase 2 new tires. All was handled throug I decided to communicate through text and everything went smoothly with the warranty work, plus I had to purchase 2 new tires. All was handled through texting and I even got notice my car was ready a day early. Loaner car was excellent, as well. A+ for service! More

"I had an exceptional experience at my Volvo dealer. The staff was knowledgeable, friendly, and provided outstanding customer service." The staff was knowledgeable, friendly, and provided outstanding customer service." More

Clean and efficient dealership. Jarryd, my service tech took great care of me. Arranged a loaner, kept me updated and handled my questions and concerns well. Jarryd, my service tech took great care of me. Arranged a loaner, kept me updated and handled my questions and concerns well. More

Jarryd was great & very helpful. The call center that answers the calls for Crest is not good, I’ve called multiple times and each time they are confused and don’t handle my request The call center that answers the calls for Crest is not good, I’ve called multiple times and each time they are confused and don’t handle my request correctly. Luckily Jarryd was able to help and get me taken care of. Coach the vendor to handle the calls properly or fire them :) More

Jarred is an excellent service advisor! He communicated in a timely manner and took care of the repair quickly. He communicated in a timely manner and took care of the repair quickly. More

Crest Volvo service center provides excellent service to their customers. From the beginning all the way to the end your service person is there to assist you through your process. I would recommend them wh their customers. From the beginning all the way to the end your service person is there to assist you through your process. I would recommend them when needing service for your Volvo. More

It has been almost 3 years with Jordan Farmer, who is my service adviser. I am very satisfied with Jordan. He is taking care of my wife's XC60 really well, and he knows and remembers all the service record service adviser. I am very satisfied with Jordan. He is taking care of my wife's XC60 really well, and he knows and remembers all the service records and let us know all the services before the due date. We had the vehicle software issue during the hot weather, and I had to drop off the vehicle on Saturday when he was out of the shop because of the safety issue. Following Monday, he contacted us, and he was taking care of all. I have met many service advisors, but he is the one who really concerns the customer mind. More

Detailed Service. Over all a good experience. Will visit here for my next service too Over all a good experience. Will visit here for my next service too More

Crest Volvo has the best service department in the DFW area! I’ve had the pleasure of dealing with this dealership for a number of years, I’ve never had a disappointed experience with the staff. Crest area! I’ve had the pleasure of dealing with this dealership for a number of years, I’ve never had a disappointed experience with the staff. Crest is always striving to be the BEST…keep it going! More

40 years is a good recommendation for this dealer which has served me for those 40 years plus has served me for those 40 years plus More