Crest Volvo Cars - Service Center
Frisco, TX
1,392 Reviews of Crest Volvo Cars - Service Center
Everything was smooth, clear and professionally handled with care. Crest Volvo is absolutely my preferred service dealer. I also appreciated that when I masked every person I came in contact with was ready with care. Crest Volvo is absolutely my preferred service dealer. I also appreciated that when I masked every person I came in contact with was ready and did the same. To me, that is attention to detail. More
The facility was sparkling, The representative (Allie Gallagher) was very helpful and courteous. She kept me updated regularly with information needed to make my decisions Gallagher) was very helpful and courteous. She kept me updated regularly with information needed to make my decisions More
Despite a winter cold snap our vehicle was returned clean and in great condition.. our advisor was very helpful. and in great condition.. our advisor was very helpful. More
It’s fast and easy. Was able to get a loaner car so I didn’t have to wait. Car was clean and ready for me once the service was completed. Was able to get a loaner car so I didn’t have to wait. Car was clean and ready for me once the service was completed. More
Very knowledgeable about my car and the Warranty. Smooth check in and Check out process. The car service took me home and picked me up. Professional and Convenient. Smooth check in and Check out process. The car service took me home and picked me up. Professional and Convenient. More
I purchased a 2018 Volvo S90 from Crest Volvo in 2018. Every time it rained, water entered the passenger footwell. I took the car in every year to have the issue resolved. For the first year, they could Every time it rained, water entered the passenger footwell. I took the car in every year to have the issue resolved. For the first year, they could not replicate the issue. While Crest spent many dollars trying to fix the issue, water continued to enter the car. To make matters worse, when the car was last delivered to me, the dirty rubber mats were tossed in the car half on the seats and half on the floor. There was a dirty oily rag in the drivers seat and black hand prints on my white leather seats. I was not impressed with the quality of service provided. I have never had so many issues with a car as I did with the 2018 Volvo S90. On a positive note, Crest Volvo always gave me a loaner car for my many visits! More