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Crestmont Buick GMC
Beachwood, OH
477 Reviews
Receive The Crestmont Experience Today
Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 477 reviews
November 06, 2024
Great Customer Service. I understand the part has been ordered and should be received in two weeks. I would highly recommend Crestmont. I understand the part has been ordered and should be received in two weeks. I would highly recommend Crestmont. More
by wgokane
Verified CustomerEmployees Worked With
Service Department
November 06, 2024
Love love love Tina. I would highly recommend the dealership. Everyone was so nice and they went above and beyond to make me happy. I would highly recommend the dealership. Everyone was so nice and they went above and beyond to make me happy. More
by Vgibbons
November 05, 2024
This is my 3rd lease from this agency. I like them because I think they treat me fairly. Also, they're friendly and the showroom is clean. I like them because I think they treat me fairly. Also, they're friendly and the showroom is clean. More
by betsyruthmk
Employees Worked With
November 05, 2024
Never called to give an update. Didn’t give a wash when I picked up. Next time I called they said they were booked out 4 weeks. Would never go back Didn’t give a wash when I picked up. Next time I called they said they were booked out 4 weeks. Would never go back More
by chase47
Employees Worked With
Service
November 02, 2024
I recently purchased a GMC through the dealership 13. Dealing with the staff was an excellent experience in my eyes and I hope they treat everyone with the same respect and integrity as they did with me. Dealing with the staff was an excellent experience in my eyes and I hope they treat everyone with the same respect and integrity as they did with me. Looking forward To having other friends and family members make purchases through the dealership there. One thing I do want to say is that I’m still looking for rubber mats. More
by allproperty001
October 31, 2024
Staff is pleasant and professional. Work done on vehicle is always done efficiently with quality Work done on vehicle is always done efficiently with quality More
by dmoore1491
Employees Worked With
October 30, 2024
Only reason I continue to come back to this dealership is because of the Mechanics. I always have my vehicles serviced by Mike Schabel. The cost of service continues to get cost prohibitive. An oil change fo because of the Mechanics. I always have my vehicles serviced by Mike Schabel. The cost of service continues to get cost prohibitive. An oil change for $115 is ridiculous. More
by BARRY.FASHINPAUR
Employees Worked With
Mike Schabel
October 30, 2024
Communication was excellent and Tina even delivered my carafter they closed! The whole process was pretty easy and everyone I talked to was great! carafter they closed! The whole process was pretty easy and everyone I talked to was great! More
by andy201030
