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Crestmont Buick GMC
Beachwood, OH
180 Reviews
Receive The Crestmont Experience Today
Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 180 reviews
April 22, 2024
Gmc technician did oil change and rotated tires. Cleared check engine light. Had future appointment for check engine problem. Cleared during oil change. Thank you Cleared check engine light. Had future appointment for check engine problem. Cleared during oil change. Thank you More
by 3830may28
Verified CustomerEmployees Worked With
SHARON LEWIS, JOSHUA QUESENBERRY
Helpful April 19, 2024
I have been a customer for several years. Each and every time I have purchased/leased a vehicle, Yvonne, as well as the other staff, have ensured my buying experience was as easy as possible! Each and every time I have purchased/leased a vehicle, Yvonne, as well as the other staff, have ensured my buying experience was as easy as possible! More
by ladog36654
April 19, 2024
The experience was great! The members are helpful and friendly! This is my second lease, and I will return! The members are helpful and friendly! This is my second lease, and I will return! More
by lcrouther12
April 18, 2024
I had a great experience with Jakub. He was very knowledgeable and helpful. He explained everything very thoroughly and did not try to sell me things I didn’t need He was very knowledgeable and helpful. He explained everything very thoroughly and did not try to sell me things I didn’t need More
by gdover
Employees Worked With
Jakub Bogucki
April 17, 2024
Amos and Chris tried very hard To help me Get rid of my prior vehicle. And were the upmost Me into my next vehicle. Thanks so very much. prior vehicle. And were the upmost Me into my next vehicle. Thanks so very much. More
by marla.stein
April 17, 2024
When I went to pay my bill I was advised for the first time that there would be an additional charge if I used a credit card to pay. I should have been advised of this new policy at the time I called an time that there would be an additional charge if I used a credit card to pay. I should have been advised of this new policy at the time I called and scheduled my appointment instead of being blindsided after my oil change was completed. The dealer's oil change is more expensive than other providers and the dealer no longer washes or cleans my care after a service and now they charge an additional fee for using a credit card. There is no advantage to using the dealer for services. I felt I was ambushed by not being given advance notice of a change in policy. I will not use this dealership again. More
by patshibley
Employees Worked With
unknown
April 12, 2024
Always have an outstanding experience when I come to this dealership! Customer service is excellent! dealership! Customer service is excellent! More
by blackjacq64
