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Crestmont Buick GMC

Beachwood, OH

Overview
Employees
Reviews
Vehicles
4.3
476 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 476 reviews

March 16, 2024

Good customer service They were very patient, polite, and very helpful , very good experience. More

by ciarawhiting28
Recommend Dealer
Yes
Employees Worked With
Chris Svoboda
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Jul 09, 2024 -

Crestmont Buick GMC responded

we love to hear that you had a very good experience thank you!!

March 15, 2024

There were rusted rotors installed on my vehicle and my brakes have been squeaking since installation and he refused to assist More

by shayg45
Recommend Dealer
No
Employees Worked With
Dan
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March 15, 2024

All the people were very nice and helpful and easy to work with. I enjoyed dealing with them because they cared about my business. More

by toolmanrussell
Recommend Dealer
Yes
Employees Worked With
Several people
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March 11, 2024

Everyone was pleasant . They answered all questions I asked They also found a rattling noise and corrected the problem More

by dave-con
Recommend Dealer
Yes
Employees Worked With
Hannah
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March 07, 2024

From the start to driving off the lot, Nate and The whole team was beyond amazing. Transparent, communicative and 100% incredible. Easily the best car buying experience I’ve ever had. No question. Thanks all More

by photowolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Hull, Jacob
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Mar 08, 2024 -

Crestmont Buick GMC responded

WOW!!! Thank you so much for the review and allowing us to help you with your vehicle purchase..

March 07, 2024

The service department I've been trying to get in touch with for 4 weeks now and I don't get a reply. Even emailed sales rep over a month ago and no reply. Also left voicemail for GM no reply. More

by sledge4cp
Recommend Dealer
No
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March 07, 2024

Very well organized and professional dealership. I had all of my concerns addressed when purchasing my vehicle and would highly recommend them to anyone in the market. More

by fead686
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
lashanda Carpenter
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Mar 08, 2024 -

Crestmont Buick GMC responded

We thank you for your business and congratulations on your purchase...

March 06, 2024

The communication is poor I've spent over $4000 to have my car serviced Starting at the beginning of January My car as of now is at the dealer The problem has not been resolved I'm very very disappointed a More

by bacon0033
Recommend Dealer
No
Employees Worked With
Hannah
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March 06, 2024

Pleasant Okay it was a pleasant experience overall and I would use them again for service More

by chris.thierrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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March 06, 2024

The salesman showed me exactly how the car’s apps work and set up the phone. and apps. Everyone is very cordial at the dealer. I highly recommend Crestmont. More

by dianeschmenk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Svoboda. Excellent
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Mar 08, 2024 -

Crestmont Buick GMC responded

Thank you Diane and congratulations on your new vehicle..

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