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Crestmont Buick GMC

Beachwood, OH

Overview
Employees
Reviews
Vehicles
4.3
476 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 476 reviews

February 23, 2024

From my initial contact with the dealership I never felt that I was being pressured by phone calls or emails. I told them what I was looking for and what I wanted and they provided it. More

by jossiebradley
Recommend Dealer
Yes
Employees Worked With
Amos and Mario
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Feb 23, 2024 -

Crestmont Buick GMC responded

Jossie it was so nice to meet you and learn that we share the same birthday. I hope you are enjoying your new vehicle and tell your husband Semper Fi for me please.

February 21, 2024

It was easy to make an appointment, everyone was attentive, and the car was ready sooner than anticipated. We’ll be back. More

by klgirv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHARON LEWIS
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February 21, 2024

Good. For a first visit, my only disappointment was the lack of sufficient direction as where to report More

by karenpd1115
Recommend Dealer
Yes
Employees Worked With
Craig
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February 20, 2024

Horrid. Almost 12 weeks for parts and repairs. I may never buy a Cadillac again. More

by anthony@thestable.ca
Recommend Dealer
No
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February 17, 2024

I was a walk in in need of oil change ahead of long distance travel the next day Hannah took me in willingly and serviced the car in a few hours More

by ma80313
Recommend Dealer
Yes
Employees Worked With
Hannah
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February 16, 2024

The experience from start to finish was awesome! LaShaunda, Amos and Jakub were all great!! They have a customer for life! More

by Liv P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaShaunda Carpenter
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February 15, 2024

Very helpful and friendly staff. Walked in and left the dealership with the car I wanted in a matter of a few hours. More

by denali22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Crestmont Buick GMC responded

Congratulations on your new vehicle... We are glad you had an awesome experience

February 14, 2024

I had a great experience and I would 100% recommend to friends and family to visit the team at Crestmont Buick!! More

by ms.dennis28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICOLAS GIORDANO
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Feb 16, 2024 -

Crestmont Buick GMC responded

We truly appreciate your business and would love to help all of your family and friends.

February 14, 2024

Friendly service team Transparent with work needed, including price. Automated system not as friendly Thank you More

by Kremkeeper
Recommend Dealer
Yes
Employees Worked With
Hanna?
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February 11, 2024

The service was thorough. the representatives were knowledgeable as well. I would recommend crestmont to others for service More

by tmhill98
Recommend Dealer
Yes
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