Crestmont Buick GMC
Beachwood, OH
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Made my appointment online and everything worked out perfect was in and out of there the same day for the oil change and tire rotation everything went well perfect was in and out of there the same day for the oil change and tire rotation everything went well More
After I got the appointment, everything went smoothly and punctually. But getting a person on the phone was difficult. I had questions and using the A I didn't work for me. Then Connie wanted to text. I didn punctually. But getting a person on the phone was difficult. I had questions and using the A I didn't work for me. Then Connie wanted to text. I didn't like that either. More
Well. If the dealership really wants my business and wants me to be a customer there, you would think that my vehicle would have been ran through the wash. If the dealership really wants my business and wants me to be a customer there, you would think that my vehicle would have been ran through the wash. Im not saying to dry it.....just take it through and show some kind of regard. First time the mechanic guy fingerprints everywhere and my vehicle was brought up dirty and all fingerprinted up. That didn't happen this time but still it was never washed. Forget the fact that I spent a lot of money on that truck nobody cares about that and I understand nobody really cares about customer service anymore. I feel like the Glory Days of customer service at dealerships are over More

