Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestmont Buick GMC
Beachwood, OH
578 Reviews
Receive The Crestmont Experience Today
Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 578 reviews
Verified Customer
August 01, 2025
Lance really helped me. I was visiting from out of state. My car wouldn’t start. I searched online for a well rated dealership and Crestmont had great reviews. This happened I was visiting from out of state. My car wouldn’t start. I searched online for a well rated dealership and Crestmont had great reviews. This happened on a Saturday and I was lucky that the service department was open until 3. I had my car towed to you and Lance said they could look at it on Monday. So I drove back to New York. He called me on Monday, let me know what needed to be fixed and that it would be done that day. I drove back to Cleveland on Tuesday and my car was repaired, washed, and ready to go. Crestmont saved the day. Thank you Lance! More
by colleen.cunningham03
Employees Worked With
Lance-Service
July 31, 2025
I completed an oil change last week and now my vehicle is shaking in the front. The wheels seem to be either misaligned or not balanced properly. Not to mention I waited almost 3 hours for the oil change. shaking in the front. The wheels seem to be either misaligned or not balanced properly. Not to mention I waited almost 3 hours for the oil change. More
by sanford_hejduk
Employees Worked With
Not sure
July 31, 2025
I was very pleased with the service here! Called in and was able to get seen and get the job done within a couple hours! Very efficient and timely!! I have been waiting on a speaker for over Called in and was able to get seen and get the job done within a couple hours! Very efficient and timely!! I have been waiting on a speaker for over two months from another dealership and was able to get this taken care of at Crestmont immediately! Thanks again! This will be the dealer of choice moving forward! Highly recommend!! More
by Andrea reid
Employees Worked With
Sean
July 29, 2025
Clean waiting room. Friendly people easy to make appointment work completed when they said car would. Be ready. Friendly people easy to make appointment work completed when they said car would. Be ready. More
by g230840
Employees Worked With
