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Crestmont Buick GMC

Beachwood, OH

4.3
521 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 521 reviews

June 07, 2025

Everything went smoothly Everything went smoothly I had no problems. But once I got home I had to blow the horn and come to find out the horn doesn't work. So when I called back I had to make a appointment More

by Coopj116
Recommend Dealer
Yes
Employees Worked With
Chuck
June 04, 2025

Chuck was nice, he tried to work with us on the deal. I wish there were a few extra things he could have assisted with dealing with the knowledge of the car More

by Jocelyn.issny
Recommend Dealer
Yes
Employees Worked With
Chuck
June 03, 2025

Ashley offered supreme customer service. Everything was explained in great detail and the follow up was appreciated as well. We were in/out in a timely fashion. More

by tenisha624
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

My service advisor, Ashley, was very friendly dly and responsive to all of my needs. More

by marilynwason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
June 02, 2025

The salesman was very helpful, Walking me through the process. He showed me how 2 use most Features on the computer. More

by wilmafoster1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They were great and very friendly I even referred someone to come in to purchase a vehicle More

by latonyam2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
May 27, 2025

Oil change was easy to schedule. Check in and service time was quick and efficient. More

by akdav08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
May 23, 2025

The location is convenient, but service mediocre. I waited 10 minutes waiting in line in my care before anyone greeted me. My oil change and first inspection took almost 2 hours. The refrigerator wh More

by RMORG1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 22, 2025

Terrible service. Lance Stephenson was very unprofessional. He recommended a new battery in the vehicle that I had just purchased from the dealership not even 3 mon More

by statefan71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nathan hull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Stephenson
May 21, 2025

The dealership was clean and everyone was very friendly and knowledgeable of there merchandise the sell person was patience and explained everything clearly. More

by BRIDGETG4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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