
Crestmont Buick GMC
Beachwood, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I was met in the Service area by a very professional woman. I'm sorry for not remembering her name. She was so friendly and kind. My service was an oil change and tire rotation. It didn't take long so I woman. I'm sorry for not remembering her name. She was so friendly and kind. My service was an oil change and tire rotation. It didn't take long so I was comfortable in the Waiting area. However, I would have liked to watch television, but I was told that someone had stolen the remote. It's not your fault. I hope it has been replaced. Every area was clean and comfortable to be in. The Team members that I encountered were all pleasant and professional. I had been there previously to get new batteries for my auto key fob. Again, everyone was so helpful, and professional. The receptionist is wonderful. She has the gift of conversation and it's nice to have someone actually make eye contact with you. Thank you for allowing me to take the survey. More
The service was very timely and friendly, but the issue with my Hummer has not yet been fully resolved. with my Hummer has not yet been fully resolved. More
Great smooth experience working with Dan at Crestmont. They really tried to get me the best options. Dan went above and beyond to make sure everything was top notch. Never pushy! Very responsive. They really tried to get me the best options. Dan went above and beyond to make sure everything was top notch. Never pushy! Very responsive. More
It took months for the part for my car to come in and for me to get rescheduled only for the Work not even fix the issue and so I’ve paid for and waited for a repair that isn’t even complete me to get rescheduled only for the Work not even fix the issue and so I’ve paid for and waited for a repair that isn’t even complete More
This dealership is the best one I’ve been to and I have been to many. They have outstanding customer service and is the most determined group of people to make sure you leave with a car even if your credit been to many. They have outstanding customer service and is the most determined group of people to make sure you leave with a car even if your credit is horrible or any other circumstance, they are willing to make it work! More
Incredible experience. Love my new Denali. Nate and Jakub true professionals. Thanks for the excellent service. Love my new Denali. Nate and Jakub true professionals. Thanks for the excellent service. More
Very clean and very efficient also Very people friendly , quiet,comfortable relaxing environment Thank you , quiet,comfortable relaxing environment Thank you More