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Crestmont Buick GMC
Beachwood, OH
663 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 663 reviews
February 07, 2024
Was charged a heavy price just to slap on wiper blades. Auto parts stores do not even charge for that. THE NEXT DAY AFTER APPOINTMENT I RECEIVED A FLYER IN THE MAIL FROM BUICK FOR .... FREE WIPER BLADE INS Auto parts stores do not even charge for that. THE NEXT DAY AFTER APPOINTMENT I RECEIVED A FLYER IN THE MAIL FROM BUICK FOR .... FREE WIPER BLADE INSTALLATION. COME ON. Normally they run it thru the car wash but was told they couldn't do it. So no car wash. Last time before this visit service Dept lost our key. This was a major hassle. We like the car and the dealership but just being honest it hasn't been great service last couple trips. More
by shepherd.ohio
Verified Customer
February 06, 2024
While the customer service was great I believe the process are higher than competitors as this is the highest I have ever paid for receiving this same service I received at a lower price at an alterna process are higher than competitors as this is the highest I have ever paid for receiving this same service I received at a lower price at an alternate GMC dealership. More
by mlcampbell
Employees Worked With
Craig (he was great and very helpful)
February 03, 2024
Yvonne the salesperson was wonderful. Professional, thoughtful, attentive and engaging. A wealth of knowledge. I only wish the dealership had a larger selection of cars such as colors and Professional, thoughtful, attentive and engaging. A wealth of knowledge. I only wish the dealership had a larger selection of cars such as colors and options. More
by daresha
February 03, 2024
This dealership was easy to find. From walking inside the door to the friendly smile of the sales manager to the knowledgeable sales person Shaun I enjoyed my visit. From walking inside the door to the friendly smile of the sales manager to the knowledgeable sales person Shaun I enjoyed my visit. More
by gcj6549
