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Crestmont Buick GMC
Beachwood, OH
486 Reviews
Receive The Crestmont Experience Today
Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 486 reviews
March 05, 2025
I would really enjoy my time At the dealership I like to thank Dan You made me feel comfortable during my Selection he was very helpful and knowledgeable thank you very much to thank Dan You made me feel comfortable during my Selection he was very helpful and knowledgeable thank you very much More
by wc1257
Verified CustomerEmployees Worked With
Dan
March 03, 2025
Bought our car here after dealing with a different dealership and service department previously. This service center actually stays true to oil change waiting times! dealership and service department previously. This service center actually stays true to oil change waiting times! More
by elizabeths27
Employees Worked With
Ashley
February 28, 2025
They should wash your car after service! ! Other dealer give you your car back clean! ! Other dealer give you your car back clean! More
by janiceharrison29
Employees Worked With
February 27, 2025
I purchased a 2021 Lexus ES350 F Sport from this dealership. Upon receiving the car I discovered it had a dead battery. I sent Amos Cruz an e-mail to which we went back and forth a few times. He exp dealership. Upon receiving the car I discovered it had a dead battery. I sent Amos Cruz an e-mail to which we went back and forth a few times. He explained that if I supplied him with a receipt for the new battery that he would cut a check and have it in the mail for me. I sent him a copy of the receipt and he said that the check is in the mail. It's been about three weeks now and I have yet to receive this said check. Now he has stopped responding to me. I spent over $30,000 on this car and then the first time I start it, it's dead. I had to spend $250 on the new battery. More
by sethbrethauer
Employees Worked With
February 26, 2025
Yvonne did and always does an outstanding job of being open and upfront as well as helping you to find the best deal that is right for you. She is very knowledgeable about all the vehicles and has such a open and upfront as well as helping you to find the best deal that is right for you. She is very knowledgeable about all the vehicles and has such a positive attitude. More
by ctthomps12
Employees Worked With
February 25, 2025
Employees were very courteous and helpful Explained what was being done and time estimate was very close Enjoyed the experience what was being done and time estimate was very close Enjoyed the experience More
by leelzion
February 24, 2025
Very easy to work with staff, very accommodating, very professional. Nate is not only friendly, but quite knowledgeable also. professional. Nate is not only friendly, but quite knowledgeable also. More
by lowmanpc
Employees Worked With
February 22, 2025
Service was efficient and all the parties that I interacted with were friendly and knowledgeable. interacted with were friendly and knowledgeable. More
by bandbsabo
Employees Worked With
February 21, 2025
Ashley was very anxious to help. I was in a time crunch and the technician was able to complete the necessary work. I am coming back next week for other optional services. I was in a time crunch and the technician was able to complete the necessary work. I am coming back next week for other optional services. More
by Pete Strom
Employees Worked With
Ashley
