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Crestmont Buick GMC - Service Center

Beachwood, OH

4.1
55 Reviews

55 Reviews of Crestmont Buick GMC - Service Center

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April 12, 2024

Perfessional service! ! Took me right on time. Customer service is excellent! Everyone is very friendly in the dealership. More

by Cmlambertt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA QUESENBERRY
April 06, 2024

I had an appointment for fuel injection service. I requested a courtesy ride to and from my residence.The work was completed.I had to bring my Encore back because the service engine light went on.I w More

by JIMBECEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig and Hannah
April 05, 2024

Great service, Professional service managers and technicians. Easy to obtain an appointment .Fair pricing on all services. More

by glsad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSHUA QUESENBERRY
April 05, 2024

Fit me in without appointment when check engine light came on and quick diagnostic. Faulty oxygen sensor found and ordered. Returned two days later for prompt replacement. Courteous, engaging and efficie More

by sxf24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, service manager
March 27, 2024

The staff was very friendly and professional. The waiting room was very pleasant and had delicious refreshments. More

by joan.cade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig - Service
March 26, 2024

Great experience, fixed my car in timely fashion Experienced team Who think of customer first More

by TRNKUSOVA
Recommend Dealer
Yes
Employees Worked With
Lisa Burton, Mike Wonder, Sam Cabrera
March 17, 2024

Excellent experience. Very accommodating and helpful Very professional and very knowledgeable staff This is ridiculous More

by chris.thierrin
Recommend Dealer
Yes
March 15, 2024

The service was amazing from Hannah keeping me informed day to day. To the door to door service by Mr Berzin. Would highly recommend. More

by Magruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
March 11, 2024

Everyone was pleasant . They answered all questions I asked They also found a rattling noise and corrected the problem More

by dave-con
Recommend Dealer
Yes
Employees Worked With
Hannah
March 07, 2024

The service department I've been trying to get in touch with for 4 weeks now and I don't get a reply. Even emailed sales rep over a month ago and no reply. Also left voicemail for GM no reply. More

by sledge4cp
Recommend Dealer
No
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