Crestmont Hyundai

both Joe and the dealership were excellent to deal with from first contact through the purchasing. Made the entire process very easy. from first contact through the purchasing. Made the entire process very easy. More

Recall work was done According to specs However driver seat was left in an unfamiliar position seat was left in an unfamiliar position More

Everything went great while purchasing our new Sonata. Terry listened to our needs and requests and pulled up the perfect vehicle. Everyone was very nice and helpful. Love the new car!! Terry listened to our needs and requests and pulled up the perfect vehicle. Everyone was very nice and helpful. Love the new car!! More

i waited forever for finance guy. 1 women took one and a half hoursbefore she left. 1 women took one and a half hoursbefore she left. More

They were a pleasure to work with from beginning to the end. Excellent service, communication and professionalism end. Excellent service, communication and professionalism More

The first time with service center was horrible and the pick, this time I came for a light they knew they didn’t have in stock and I drove up there but in your favor I did get to speak on my concerns not o pick, this time I came for a light they knew they didn’t have in stock and I drove up there but in your favor I did get to speak on my concerns not only on service but on the sales department as well. I also met Terry which is a salesman understood doing his job and a great guy I have to say anyway I went off course here. More

Professional representatives of the dealership. I would recommend them to anyone interested in a Hyundai. I would recommend them to anyone interested in a Hyundai. More

My appointment was for 10:00 at 12:00 I was told ( when I had to ask) it would be 2 more hours and I could get ride home and a ride back at 2:00. I accepted the ride. At 3:00 I still hadn’t heard so I called had to ask) it would be 2 more hours and I could get ride home and a ride back at 2:00. I accepted the ride. At 3:00 I still hadn’t heard so I called and had a robot tell me someone would call. Nothing… after many calls later I got my own ride back to the dealership hoping my car would be ready. Calls to the service manager and Nikki remained unreturned. When I got to the dealership the service manager was on his computer… not calling me back. Nikki was nowhere to be found. Sky was there and she volunteered to help me find out about my car. I found it in the lot by the doorway while she went to find it in the shop. She was glad I found it… I signed the paperwork and left. I never got the results of the car wash and multi point inspection which I had a coupon for. Car didn’t look washed etc. So I am disappointed with this service especially since the dealership requested the appointment for the smog control software update. The car has a new glitch when I first start out driving which is a stutter in the accelerator which I didn’t have before. So I am very disappointed with this service and because so many people were upset in the waiting room when I returned at 3:00 to get my car I am guessing the service department and the manager are just unreliable. More

Quick service. No issues. Very efficient. Sky was helpful at the service check-in, and I did not have to wait long from my arrival time. No issues. Very efficient. Sky was helpful at the service check-in, and I did not have to wait long from my arrival time. More

I have had good experiences with this dealership. My main complaint is how long it takes to get an appointment when I call in. It took 7 weeks to be able to get in for an oil change My main complaint is how long it takes to get an appointment when I call in. It took 7 weeks to be able to get in for an oil change More