The quick lane is exactly as advertised. The service staff does a great job of explaining the services they provide, recommending additional services(while not being pushy), and getting you in and out quickly. A clean waiting area, with coffee and doughnuts in the am...highly recommend!
"Broken door handle & trunk release"
Quick, efficient and complete service. Even found a used handle @ half the price after warehouse sent a broken part. Cleaned the car & touched up minor door chips when installing new handle. Treated us like valued customers. Have brought in Buicks & Cadillacs. Nothing fazes them.
"A pleasant experience"
I'm 70 years old and have been telling friends and family for 40 years that I'd rather have a root canal than buy a new car. So when my old Ford Escape became unreliable I braced myself for another unhappy experience.
However, the entire experience at Klaben was amazingly painless. The salesman was helpful and knowledgeable and seemed genuinely concerned about my satisfaction. His questions were aimed at helping me make good decisions - not pressuring me at all to buy-buy-buy.
Klaben folks were helpful and straight-shooters.