"Excellent Customer Service experience with Tire Purchase"
I was delighted that Pat was able to quickly (over the phone) offer me the best price match on 4 tires for our vehicle. He was friendly, efficient, and helpful. Saved me a lot of time and effort and with the rebates on both the 4 tires and for using my Quick Lane credit card ($110 total!), I could not beat this pricing for the quality tires we purchased anywhere else.
Tires were mounted and ready to go in a very reasonable amount of time with a prompt phone call notifying us the work was completed. We have also had positive experiences in the past with James at this Quick Lane location.
With this kind of customer service and pricing we received from Pat (and James previously), we will definitely return for tire purchases in the future to Quick Lane in Kent, Ohio.
Huge selection, dealership did a great job and had a huge selection! Looking forward to working with this store more in the future! Great customer service!
"Awesome Job by all"
Why: Great price on my trade in.
Great price on the new vehicle.
Great team at Klaben to work with. Very knowledgeable and they make the process of buying a new vehicle easy to understand.
Loyalty program is very impressive. Highly recommended it.
Special thanks to Nick Schrader, Rich Klaben, and Christine Klaben. Job well done.