Crestmont Hyundai
Brunswick, OH
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5,701 Reviews of Crestmont Hyundai
Phenomenal service, made the process comfortable, clear and smooth. I would highly recommend this place to anyone looking for a simple smooth car buying process with friendly service! and smooth. I would highly recommend this place to anyone looking for a simple smooth car buying process with friendly service! More
Had to have my vehicle towed to the dealership because of no power. The service advisor said it would be a couple of days. Made a number of calls to the service dept. after that for the status of my car. Nob no power. The service advisor said it would be a couple of days. Made a number of calls to the service dept. after that for the status of my car. Nobody bothered to call me back for 2 weeks. I had to drive over an hour to the dealer to talk to anyone. Unacceptable. More
It was a great experience It was a great experience, David was amazing and addressed any questions and concerns that I had. I also had a great experience with Thomas Owen as well. They both are amazing. David was amazing and addressed any questions and concerns that I had. I also had a great experience with Thomas Owen as well. They both are amazing. They both listen to my concerns which made my experience a great one at Crestmont. More
Initial call to schedule service was back in July 2025. Call not returned until April/May 2026 when they called to schedule recall appointment. Car dropped off night before scheduled service (no issues the Call not returned until April/May 2026 when they called to schedule recall appointment. Car dropped off night before scheduled service (no issues there). Was told everything would be done in one day. Had to call dealership around 3:30pm for update. I live 25-30 minutes from dealership. Was told that the recalls still needed to be done (3 recalls taking 3+ hours which is why I had to leave car vs waiting while being worked on). When called the next day to say car was ready, was told the rear wiper hadn't been replaced (out of stock) and that front wipers had been replaced (didn't need replacing as I had put new ones on a few months ago; wasn't charged for the front wipers) More
Listened to my concerns and took care of car. Still waiting for a part to arrive to complete my service visit. Waiting area was pleasant. Still waiting for a part to arrive to complete my service visit. Waiting area was pleasant. More








