2,023 Reviews of Crestmont Hyundai - Service Center
Friendly staff and quick service. My vehicle was finished within the quoted timeframe and was clean and ready to go when I got there. My vehicle was finished within the quoted timeframe and was clean and ready to go when I got there. More
When there is a strict mileage amount for the “courtesy” oil change that is part of the reason a person buys their vehicle, the dealership should be able to get the cars in within a few weeks. I called for oil change that is part of the reason a person buys their vehicle, the dealership should be able to get the cars in within a few weeks. I called for an oil change at 14,366 miles and it was 5 weeks to get it in. How is that even acceptable? People drive their cars, some more than others. I had to go elsewhere for my oil change because I would have been over the 16,000 max. You need to hire more people to get these courtesy oil changes you promised your customers done. I will go to another dealership for my next purchase I’d this continues. More
The staff is friendly. They have a nice waiting area with a t.v. and coffee. The only down fall is that my gray fabric seats came back dirty. They have a nice waiting area with a t.v. and coffee. The only down fall is that my gray fabric seats came back dirty. More
The service department at Crestmont were very friendly and kept me up-to-date on my service. They had to replace a part on a new car that took longer than anticipated from replacing the same part on older and kept me up-to-date on my service. They had to replace a part on a new car that took longer than anticipated from replacing the same part on older models. He explained the delay and didn't charge me for the additional time to replace the part. Very satisfied with the service...and he even offered to buy me a bag of chips!!! More
On arrival, I was greeted at the service desk and taking care of immediately. The gentleman that took car of me was very polite and knowledgeable. My car was completed in a matter of 25 minutes, also recei care of immediately. The gentleman that took car of me was very polite and knowledgeable. My car was completed in a matter of 25 minutes, also received a car wash. More