Crestmont Hyundai - Service Center

I was told the Oil Change would take one hour. It took two hrs before I went and asked and it seems it was ready earlier but o was not told It took two hrs before I went and asked and it seems it was ready earlier but o was not told More

They were prompt and the work performed was done exactly the way I wanted. They did a great job. the way I wanted. They did a great job. More

Amazing service with amazing people, I didn’t even have an appointment and they still took my car in and took great care of it. an appointment and they still took my car in and took great care of it. More

Crestmont has great customer service. They always do a great job and very accommodating. They have the best coffee They always do a great job and very accommodating. They have the best coffee More

Short wait while they did an oil change. Advisor did a good job explaining my extended warranty Advisor did a good job explaining my extended warranty More

Did a great job on our car! I brought it in twice and they took care of it right away and we’re very kind and friendly! I brought it in twice and they took care of it right away and we’re very kind and friendly! More

Horrible communication and misinformation. Failure to return calls and the information given was not what was actually happening with my vehicle. Update almost two months later: the rental Failure to return calls and the information given was not what was actually happening with my vehicle. Update almost two months later: the rental car Emily set up in Crestmont’s name under the Crestmont account with the rental agreement receipt reading “100% paid by Crestmont” was never paid for by Crestmont. Because Crestmont defaulted on the bill, the rental company charged my card that was on file for incidentals. Zero discussion of this charge was had. Another example of this service department’s horrible communication and continuing lies. More

My car was held there for over 4 weeks. I had to call almost daily to get updates and pressure them to look at it. I was never offered a loaner vehicle. When I asked and said "how do I get I had to call almost daily to get updates and pressure them to look at it. I was never offered a loaner vehicle. When I asked and said "how do I get to work? Can't I get a loaner?!"...response was "we wish we had loaners but we don't." Which is a lie - they could have given me any car on the lot for a 'test drive' obviously. Previous to that I had the service department doing oil change on my sonata.. Without asking me they put their license plate frame on the front and back of my car.. Upon trying to remove this junk I realized they put a rusted screw in the back of my Hyundai which would not come out and then ripped out the holder for the screw. All in all I want to give this dealership and its service department a negative 100 stars if I could. More

I’ve always been satisfied with all aspects of my experiences at Crestmont. Emily is professional and personal. experiences at Crestmont. Emily is professional and personal. More

Fast, knowledgeable and very friendly! Thank you so much for taking care of our concerns. Thank you so much for taking care of our concerns. More