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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,023 Reviews

2,023 Reviews of Crestmont Hyundai - Service Center

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February 01, 2022

Always excellent service and on point. Very knowledgeable about my Elantra and I forward to the next visit. More

by Tim
Recommend Dealer
Yes
Employees Worked With
David LaLonde
February 01, 2022

Friendly service. Explained everything about the service . They are a little under staffed with equipment not working such as battery check and car wash. But overall experience was pretty good. More

by betzmija47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Bryan Mulligan
January 31, 2022

The service consultant was very good. She explained the entire process and answered my additional questions. More

by esshaw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
January 31, 2022

I always have prompt and courteous service when I bring my car into Crestmont Hyundai. More

by lizherberth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
January 28, 2022

To start this review request was sent to the wrong number which explains why nobody called me during the 6 months it took to repair my car. No worries though if you have a problem they will elevate your case More

by Ghostbusters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Emily Hamrick, Chris Boger, Bryan Mulligan
January 26, 2022

I would have given 5 stars, but the worker was trying to convince me that I said I would drop my car off for the day when I know I didn’t select that. I then told him I would be waiting for my car to be don More

by sjsherhag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
January 26, 2022

Went to dealership because of a recall. Service department had a lot of good energy they were very accommodating and professional. Overall, very good experience at Crestmont. More

by bhawk@steininc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
January 26, 2022

Crestmont helped to resolve a problem with vehicle that existed since before I owned it. They did a great job addressing technical issues with both connected services and the steering linkage. They did a More

by BSkidlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
Jan 26, 2022 -

BSkidlaw responded

Crestmont Hyundai did a great job servicing my 2018 Genesis G80.

January 26, 2022

Thank you for checking my tires so quickly. I appreciate you always making me feel like I am your only customer. More

by karen4butterflys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
January 25, 2022

Customer service is always top notch at Crestmont Hyundai, friendly and dependable; the only drawback was the amount of time for an oil change, 2 hours… we had very heavy snow- I assumed they might b More

by SERZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
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