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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,023 Reviews

2,023 Reviews of Crestmont Hyundai - Service Center

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November 23, 2021

The service was bad due to a man named Jeremy. He hangs up on people. I waited a whole week to get a catalytic converter fixed on a newly bought car. Their excuse was “it was used”?? Okay, and by law you h More

by robert71101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy , David LaLonde, Emily Hamrick, Bryan Mulligan
November 22, 2021

Very knowledgeable service dept. kept me fully informed about my cars repair status. Nice clean waiting area More

by Jgneilsen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
November 22, 2021

Clean, friendly, great coffee, right on time as promised. Convenient hours. Car wash not working More

by Uwbournigal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 21, 2021

Always thinking of the customer and getting the customer out of the in a timely manner More

by PATMATTA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick, Bryan Mulligan
November 21, 2021

The person I delt with and I disagreed on when the maintenance was last done-- October 2020 versus 2021 when I was in to have air put in the tires. He did see one recall I hadn't had done and so he s More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The pics are too small so I'm not sure. He has dark hair, greying, and he's thinner than the others.
Nov 27, 2021 -

Crestmont Hyundai responded

We are thankful that you gave us the opportunity to correct our mistake. We are honestly all human and definitely miss things. Thank you for your patience and continued support.

November 19, 2021

David was super nice and knew his business. Time was exactly right. Help offered me a donut!! More

by Gladysphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 18, 2021

They are professional , honest and fair in pricing. They are good at keeping you informed every step of the way More

by lhimmel30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 18, 2021

Great team work in processing the forms for my mileage rebate (which I have not received yet) More

by KAREN.HAYCRAFT
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 18, 2021

Very pleased with the service on my vehicle. Service was completed in a timely manner. Every one is friendly. More

by kr1961
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
November 17, 2021

Any time that I've had a question or other issue with Crestmont Hyundai, I have been serviced in the quickest possible time and with complete courtesy. This latest time was no exception. Have a wonderful More

by ralphvertin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
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