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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,023 Reviews

2,023 Reviews of Crestmont Hyundai - Service Center

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November 17, 2021

I always feel that I am in good hands when David LaLonde checks me in. More

by DEBORDEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 17, 2021

They don't answer phone calls and never return them I've called multiple days in a row and no one is ever available More

by jaybird1276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Bryan Mulligan
Nov 27, 2021 -

Crestmont Hyundai responded

We are so sorry that we missed you. Like most places times have been rather tough with getting employees as well as dealing with employees that are out. WE will be happy to assist you with your auto needs. Please continue to reach out to us so that we can help.

November 16, 2021

Service was good, wanted to trade my Tucson but nothing to deal with on site More

by EDWARDVANSELOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Reshni, David LaLonde, Emily Hamrick, Bryan Mulligan
November 16, 2021

Scheduled an appointment to have my car serviced. They told me they were scheduling two weeks out, no problem. I dropped my car off two weeks later on a Thursday afternoon to be serviced on Friday. I had More

by Mark
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David LaLonde
Nov 16, 2021 -

Mark responded

I

November 13, 2021

Very accommodating since I had the wrong day. Costumer service was very helpful and I was in and out in a reasonable time. More

by MAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
November 12, 2021

They appeared to treat everyone with respect and were friendly and engaging despite the amount of traffic. They worked efficiently so the traffic didn’t appear to negatively impact the timing of my appoi More

by LADYOFKERITH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 11, 2021

Everyone was very friendly and helpful explained to me what I would need to do for maintenance . More

by JAMES.ZEEK.B5NEV061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
November 11, 2021

Very helpful and nice, hope you have enough parts for continuing good service ok the More

by patgoldway.pw
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 10, 2021

I asked for them to reset my digital speedometer and he said he didn’t know how More

by ekoon10425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get his name
November 08, 2021

I would have given the dealership a five star except for the badjuring messages to rate the dealership. The service department handled my service work very professionally. I will bring cars next time I nee More

by rgirardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
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