Crestmont Hyundai - Service Center

The staff in the service dept. are exceptional but the waiting area could be better. waiting area could be better. More

Service is great and courteous and on time and they keep you informed about time. you informed about time. More

Did not appreciate that staff were not wearing masks. Did not seem to care about health of customers. not seem to care about health of customers. More

What to say? I brought our palisade in for service and said it was shaking/vibrating at high speed and asked to check the tires among other things. It was supposed to be an 11am "waiter" and i made the mi said it was shaking/vibrating at high speed and asked to check the tires among other things. It was supposed to be an 11am "waiter" and i made the mistake of telling them they would have most od the day..so of course when we tried to pick it up it wasnt ready..then they rushed through the whole j9b and said everything was fine....there was uneven wear on the tires that a blind person would have noticed...i took it someone else and had new tires put on it....still shaking...come to find out that there is a TSB for the very problem i was decscribing...when i called in to schedule i was told it would be two weeks for service and its like the rep wasnt sven listening...i have now purchased three cars at crestmont but likely wont purchase anymore....im dreading how awful the service is going to be when my genesis needs service...considering its supposed to be valet . ...Crestmont Swrvice department sucks ...Dave is the only bright spot.... More

Everyone Always brings friendly atmosphere and very appreciate thanks again I will be back again ) appreciate thanks again I will be back again ) More

My tire kept going flat. I assumed I had a slow leak or it needed patched. I dropped my car off on a Saturday and they told me they would look at it on tuesday. I was fine that. On Wednesday I called them it needed patched. I dropped my car off on a Saturday and they told me they would look at it on tuesday. I was fine that. On Wednesday I called them because I never heard anything. The lady told me that my tire wasn’t able to be repaired and they ordered me a new one. I asked how much it would be and she told me $189. I called a couple places and could get the same tire cheaper. So I picked my car up to take it elsewhere. I picked my car up and drove it home. The next morning when I was leaving for work, my check engine light came on. I didn’t even drive 15 miles. After work I took my car back to dealership. I told them my car was here for 5 days and I pick it up and my check engine light was on. I told them I was not paying to have it looked at. It was fine when I took it in besides the tire. They waived the fee to have it looked at but told me they couldn’t look at it for 10 more days. Once I argued with them, they said they could look at it the next day. When they called to tell me what was wrong, they informed me that when my car was there previously, they tried to check for a recall that is on my car. The recall stuff they got in was faulty so they couldn’t complete the testing. But my check engine light came on because after they tested it, they didn’t hook up all the wires correctly. So I am trusting a company with my car that is putting my life in danger. Then we took my car to see if the tires could be patched. The place I took it too, patched my tire and I have not had any problems since. So they didn’t hook up my wires after trying to check for a recall, then ordered me a $189 tire after telling me my tire couldn’t be patched. More

Always great and prompt service from Crestmont Hyundai. Service do e right and they always wash the car! Service do e right and they always wash the car! More

Always works hard to resolve my problems and keep me as a satisfied customer. Thank you. satisfied customer. Thank you. More

The service was on time. Hot coffee was available. Price was higher than Ganley for the basic service. was higher than Ganley for the basic service. More

This dealership has been A1 since the first time I walked through the door. Service has been impeccable, the staff is excellent, very kind and knowledgeable. They take the time to explain everything th through the door. Service has been impeccable, the staff is excellent, very kind and knowledgeable. They take the time to explain everything that was done to my vehicle. I will continue to refer Crestmont to all my family and friends! More