Back

Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,026 Reviews

2,026 Reviews of Crestmont Hyundai - Service Center

Sort by
June 28, 2021

Car in 3 times problem not fixed. Charged $80 diagnostic fee for warranty work. Extremely slow service. Standing in service center for at least 5 minutes without even being acknowledged. Very poor service.a More

by ktzim97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Emily Hamrick
June 27, 2021

Service manager called to my attention damage caused to my rim during tire rotation. I’m sure I wouldn’t have noticed it otherwise. Dealer will have specialist repair my rim at next service and provide me More

by craigdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
Jun 28, 2021 -

Crestmont Hyundai responded

We are glad that it was caught before anything major took place. Crestmont is always willing to lend a hand to our customers when they are in need.

June 27, 2021

Pleasent, staff and easy to schedule. Would recommend Crestmont Hyundai fir services or sales. Free oil change will new purchase. More

by katnoa157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
June 25, 2021

We are new to the area, and are very pleased to find an honest, fair, and reliable dealership for our cars needs. We will definitely continue to use Crestmont Hyundai for our vehicles servicing needs! More

by Sc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
June 25, 2021

Fast friendly service , technician did a great job with my vehicle More

by Mcfracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
June 25, 2021

Service Center needs to be remodeled with more room for check in More

by Tim K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
June 22, 2021

Need a better lite service dept-too dark!And bigger Need a better lite service dept-too dark! And bigger area! More

by Dwyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
June 22, 2021

Even though my car couldn’t be repaired and I didn’t purchase another one, everyone I dealt with was extremely helpful and courteous. More

by sespay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
June 21, 2021

Took car in for oil change and got good treatment all around More

by johnarobi77
Recommend Dealer
Yes
Employees Worked With
Jorge
June 21, 2021

I didn't realize it until I got home but the paint used really doesn't match as expected. More

by jklann23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Hamrick
...
146
...