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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,023 Reviews

2,023 Reviews of Crestmont Hyundai - Service Center

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November 07, 2020

The tail light in my sonata will not stay lit regardless of how many bulbs I have tried. I have brought the car in twice to have it checked and it's still not working. I also brought the car in due to the s More

by Clevercj5036
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Emily Hamrick
November 05, 2020

Everything that I had to have done, was done fast and with care. Emily is the service department took great care of me and got me a good deal on my new wheels and breaks! More

by ARIELRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
November 05, 2020

Emily went above and beyond when I needed to drop my car off without an appointment. She was very knowledgeable and very friendly. She genuinely knows alot about all aspects of Hyundai vehicles. She is a More

by dannyhallpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
October 29, 2020

Excellent service as always. Very friendly staff and they did excellent work. Have been going there for years and we have never been disappointed yet More

by motil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
October 27, 2020

The service writer taking care of me never ordered the safety recall part at the time I made the appt with her, which resulted in me coming to the dealership waiting around for an hour for her to tell me More

by MSTHALLIS
Customer Service
Recommend Dealer
No
Employees Worked With
Emily Hamrick
October 27, 2020

I always have great friendly service Timing to get in is I always have great friendly service Timing to get in is delayed with the virus and extra cleaning but understandable! I love that my car is cleane More

by wolffhouse4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
Oct 29, 2020 -

Crestmont Hyundai responded

Thanks for the wonderful review!

October 27, 2020

Best Car Dealer I have seen in 25 years. Service Person David is one of the best guys I have ever met. I have great respect for the whole dealership. More

by agupta2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
Oct 29, 2020 -

Crestmont Hyundai responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, David is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 24, 2020

Oil & filter change, went online saw the times and dates available, pick my time and date, showed up 1/2 early and they still got me out earlier than expected, David and Emily are great to deal with. Thanks More

by dogsandcats8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
Oct 29, 2020 -

Crestmont Hyundai responded

Thank you for the wonderful review! We’re so happy your visit at Crestmont went so quick and smoothly.

October 20, 2020

The people at Crestmont are great. They treat you with respect and kindness like family. I bought my car there and have it serviced there. More

by Palber123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic, David LaLonde, Emily Hamrick
October 12, 2020

Always professional. Friendly service. Easy to schedule Always professional. Friendly service. Easy to schedule an appointment. Don't try to upsell, just inform what's needed next time. Written estima More

by DIANEMOLNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
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