Crestmont Hyundai - Service Center

Everyone was very helpful. Everything went quickly even though I did not have an appointment. Everyone went the extra mile when they did not have to. though I did not have an appointment. Everyone went the extra mile when they did not have to. More

Can't say enough good things about your service department office staff. Service Manager Robert Anderson, Service Advisor David LaLonde, and Service Advisor Emily Hamrick do an outstanding job and department office staff. Service Manager Robert Anderson, Service Advisor David LaLonde, and Service Advisor Emily Hamrick do an outstanding job and make helpful suggestions that benefit customers. They are extremely efficient, courteous, and friendly and have been especially careful during our current COVID 19 crisis. More

My brakes are working again! No more scraping sound. It feels like a new car! The Service department is the reason I would buy from Crestmont again. feels like a new car! The Service department is the reason I would buy from Crestmont again. More

Service department very professional and courteous. I like how they call and let you know exactly how much it is going to cost in advance. The staff answers all questions completely and satisfactory. The like how they call and let you know exactly how much it is going to cost in advance. The staff answers all questions completely and satisfactory. The mechanics work is excellent. I never worry about if my car is fixed right. I have total trust in my complete car care. More

Not Happy. I was told about a tire special coming up. I decided to wait for special. I was told that I would be called when became available. I was not called. I went online and scheduled my appointment. decided to wait for special. I was told that I would be called when became available. I was not called. I went online and scheduled my appointment. After scheduling online, I phoned to ask why I was not called. Apparently, I was too far down on the list. I did get apology. Then, Emily looked up my appointment and stated it did not say what tires, no alignment and I was dropping off my vehicle. I said No, I am waiting for my vehicle. Emily said I could not do that with that appointment and I would have to reschedule for the following week. Then, I had to go through which tires I had ordered (I had printed confirmation on printer upstairs). I asked for Supervisors name (he is not in on Friday's). I ended up rescheduling with different Hyundai dealer (also was 10% cheaper). I have had all maintenance completed by Crestmont Hyundai since purchasing my vehicle from Crestmont Hyundai. More

David once again provided exceptional customer service, going above and beyond making certain our vehicle could get serviced and repaired. Extremely thankful for the pick-up and drop-off service. going above and beyond making certain our vehicle could get serviced and repaired. Extremely thankful for the pick-up and drop-off service. More

This was our 1st time using this dealership for service. Customer service (David) was excellent. He was kind, professional, & communication was superb. We also felt we received a very honest assessment o Customer service (David) was excellent. He was kind, professional, & communication was superb. We also felt we received a very honest assessment of what the car actually needed (& didn’t). We will definitely return. It’s refreshing to have a dealership we know we can trust, & with great overall customer service. More

The courtesy, friendliness, and quality at Crestmont Hyundai exceed customer service standards. My experiences have always been positive and their team make the process of car care pleasurable. Hyundai exceed customer service standards. My experiences have always been positive and their team make the process of car care pleasurable. More