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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,023 Reviews

2,023 Reviews of Crestmont Hyundai - Service Center

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July 31, 2020

I am loyal to the service department because they achieve excellence! David and Emily know me by name and always respond to any questions or requests. More

by VPECK
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
July 30, 2020

Crestmont Hyundai is My favorite service department. Always does a great job, very efficient and very trustworthy. I would feel free recommending them to anyone More

by Ypelino
Recommend Dealer
Yes
Employees Worked With
Kate Reshni, David LaLonde, Emily Hamrick
July 16, 2020

Zack was very helpful in getting us in the best car for the money. He had the car pulled up and ready when we're got there, and he explained everything clearly. More

by richardlowry40
Recommend Dealer
Yes
Employees Worked With
Zack Stokes
July 15, 2020

The service part of my visit was fine, but I was disappointed to see that outside of the service staff in the office and other customers, I didn't really see any others wearing masks. It's a very si More

by microjo78
Recommend Dealer
Yes
Employees Worked With
Emily (?)
Jul 15, 2020 -

Crestmont Hyundai responded

We appreciate your input as well as everyone else. We are trying to the best we can given the strange times we are in. We make suggestions to everyone to protect themselves as well others. Unfortunately in Medina county it is not mandatory for the public to wear a mask. We walk a fine line trying not to offend either way of thinking. We have a policy for all employees to do their best to ensure their customers are as comfortable as possible. WE hope that your visit went well that you will return soon.

July 15, 2020

Pleasant no hassle. The service advisor was pleasant and efficient. She listened to the description of my problem and checked into it. Service work was performed as desc More

by JGRILL16
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
Jul 16, 2020 -

Crestmont Hyundai responded

We aim to please! We appreciate you

July 13, 2020

They are always very accommodating when I call for any issue. Crestmont Hyundai does excellent diagnostic and repair work. I highly recommend them for any repair. More

by THORNFAMILY
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
July 09, 2020

The service department is excellent. David has exceptional customer service. Always well informed always courteous and professional. Always let's me know the,status of my vehicle repair. More

by Slp
Recommend Dealer
Yes
Employees Worked With
David LaLonde
Jul 11, 2020 -

Crestmont Hyundai responded

David is a great asset to the company. Glad to have him on our team. Thanks for allowing us the opportunity to show you what we can do.

July 08, 2020

Emily and David are amazing!! Very understanding and knowledgeable!! Robert the service manager is very nice too! Love coming to this dealership! I will be back! More

by VIKKI_VINES
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
July 07, 2020

The service was excellent. Always friendly and helpful. Car was valeted to the service and back. Car was not washed per my request. Thanks always More

by Countryrox
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
Jul 07, 2020 -

Crestmont Hyundai responded

We look forward to the opportunity to assist all of our customers!! Very sorry to hear that you missed your car wash that day but we were doing what we thought to be right. With all the COVID issues going on we have eliminated car washes to keep our customers safe. Once everything goes back to normal please come up and get your car washed on us. Thanks for your patience.

July 05, 2020

FANTISTIC!!I've bought two SUVs from Crestmont and not FANTISTIC!! I've bought two SUVs from Crestmont and not one complaint! This is a fantastic dealership that's been around for a while. They have a rep More

by PATTI.OLSZEWSKI
Recommend Dealer
Yes
Employees Worked With
David LaLonde
Jul 06, 2020 -

Crestmont Hyundai responded

Thank you so much! We are so happy that you are happy!

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