Crestmont Hyundai - Service Center

He laughed at me that they always say 5year 60000 warranty. Saying they always do at signing. I wasn't there at the signing. He told He was going to do a diagnostic test and grabbed my keys and left. warranty. Saying they always do at signing. I wasn't there at the signing. He told He was going to do a diagnostic test and grabbed my keys and left. He didn't bother to tell how much it was going to be. I was there for 21/2 hours before he came to tell me the prices and I said no. He then said they weren't done with the oil change yet. After 2 1/2hours. More

Got an oil change service was quick and efficient David was extremely pleasant and always gives great customer service thanks was extremely pleasant and always gives great customer service thanks More

My car needed more work done than expected at my appointment. I brought it in for an oil change and then decided to get my brake and transmission fluid changed. I had 3 work calls I had to take and appointment. I brought it in for an oil change and then decided to get my brake and transmission fluid changed. I had 3 work calls I had to take and my headset broke. I asked Diane if there were any private rooms I could work out of while my vehicle was under maintenance. She went above and beyond to ask and with her and Bills helps, I was offered to take my calls and work in the conference room upstairs. Everyone was so kind and patient about me using this room. Bill escorted me and told me to take my time. He asked if it worked out okay when I was done. Even Dave came upstairs to tell me my car was getting washed and would be done in 5 minutes. I was jumping on a call which took an hour and I really appreciated the flexibility, patience and support from the team. Athena was also positive and friendly when checking me out for my payment and Brendan helped me find my parked car after I was done. I always get the best customer service and support and it doesn’t go unnoticed. Thank you Diane, Bill, Athena, Dave and Brendan!! More

Friendly staff. waiting area was nice, i enjoyed the coffee. work was completed as promised waiting area was nice, i enjoyed the coffee. work was completed as promised More

It took 10 months to fix an issue they created during a visit (tech broke some clamps during license bulb replacement, few months later came in to get it resolved, but wrong part was ordered). Also a lot o visit (tech broke some clamps during license bulb replacement, few months later came in to get it resolved, but wrong part was ordered). Also a lot of confusion and incorrect information on pricing regarding an upcoming visit. More

Only complaint I have is getting someone to pick up a phone. Receptionist rang me through 3 times and it ran until it hung up then she put me through to the GM and things started happening fast. phone. Receptionist rang me through 3 times and it ran until it hung up then she put me through to the GM and things started happening fast. More

Repairs were done quickly and properly. All work was adequately described on the paperwork. Work was done while I waited. All work was adequately described on the paperwork. Work was done while I waited. More

David was very nice to us and he made sure we were well taken care of since we were already on a tight schedule, the process was quick and to the point, would recommend again taken care of since we were already on a tight schedule, the process was quick and to the point, would recommend again More

Brendan is always on top of things. He takes the time to make me feel valued and explain all issues with me. He listens to my concerns and helps in anyway he can. He takes the time to make me feel valued and explain all issues with me. He listens to my concerns and helps in anyway he can. More

Excellent I had a very good experience with all of them. I would send my family and friends to you all I would send my family and friends to you all More