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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,990 Reviews

1,990 Reviews of Crestmont Hyundai - Service Center

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February 17, 2024

Almost 3 months to get in for an appt and all day to do updates on recalls More

by brucestrbo
Recommend Dealer
No
February 17, 2024

This is my second time with Jared. Hes the best. Compassion ate. He follows up every so often to be sure everything is going well. A real professional. More

by jeffarmstrong031
Recommend Dealer
Yes
Employees Worked With
Jared D.
February 17, 2024

Very efficient Nice, helpful, the way people are supposed to act in a business Ok More

by patgoldway.pw
Recommend Dealer
Yes
Employees Worked With
David LaLonde, David LaLonde
February 16, 2024

Professional, caring. I've always had positive experience with the Hyundai team, they are very professional and caring. More

by AJMIRANDA.API
Recommend Dealer
Yes
Employees Worked With
David LaLonde, David LaLonde
February 15, 2024

I took my car in for service after waiting for parts for 6.months and requested my shocks also be replaced while it was in to not be inconvenienced twice. I went to pick up the car and the shocks were not r More

by Brandilynfry
Recommend Dealer
No
Employees Worked With
David LaLonde, David LaLonde
February 15, 2024

The whole process was very smooth. Mike did a great job. Great customer service from Mike. He was very nice and helpful. More

by sevketsimsek70
Recommend Dealer
Yes
Employees Worked With
Mike
February 15, 2024

They are terrific. Kept me informed and was in and out in no time at all More

by mtp0926
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
February 15, 2024

Took longer than expected. 3 months from towed in till Hyundai approved engine replacement due to defects and engine acquired and replaced. More

by Joeklesch9
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
February 14, 2024

Loved my salesman, he is retired now, service beyond Mike has been unresponsive and I never use the dealership for service as they are booked out too far, can't get in when I need to. More

by rlnielsen75
Recommend Dealer
Yes
Employees Worked With
Mike in service he was awesome...the first person who was responsive and seemed to care. Had a part in order for months and never got a call but he found it and got me right in. Never come to the dealership for service as you are booked out too far
February 14, 2024

My service completed at the dealership was a conclusion of a three-month analysis on the oil consumption of my car. We went through some challenging times that were met with professional care. I am extreme More

by difrancisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Bryan Mulligan
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