Crestmont Volkswagen

Had to bring my Tiguan in for a recall. Excellent service, quick and safe. Got a call the next day to make sure everything was good! service, quick and safe. Got a call the next day to make sure everything was good! More

The service department is an absolute joke and it starts at the top with their so called “manager” Bob Gross. Unprofessional and disrespectful beyond words. I dropped of my ‘16 Golf R at night for what shou at the top with their so called “manager” Bob Gross. Unprofessional and disrespectful beyond words. I dropped of my ‘16 Golf R at night for what should’ve been routine warranty work with any competent dealership. I go to pick up the car the next day and noticed wheel damage that clearly happened there as you can tell from the discoloration between the freshly damaged area and the rest of the wheel. Multiple dealership employees there at the time agreed that the damage was obviously recent and while the car was in their possession. The service manager who wasn’t even there denied responsibility and referred to an Inspection Report that was written in pencil claiming the damage was existing despite the evidence clearly proving otherwise. His counter argument was “We don’t damage cars and you’re just trying to make a quick $500”. Surely not the type of company I would ever want to do business with again. We have bought two GTI’s, a Tiguan, a Touareg, and two Golf R’s from Jack Daniels VW in Fair Lawn, NJ as well as a 4Runner TRD Pro, Tundra TRD Pro, and FJ Cruiser Trails Team Edition from Prestige Toyota in Ramsey with nothing but positive experiences. We will no longer be visiting Crestmont Volkswagen or Crestmont Toyota and strongly advise you reconsider as well. More

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A wonderful deal on a great car. I found the dealership clean with proper precautions during the Covid-19 pandemic. The sales people were knowledgeable about all the aspects of the a I found the dealership clean with proper precautions during the Covid-19 pandemic. The sales people were knowledgeable about all the aspects of the autos my wife and I looked at. Very pleased to be a return client. More

Excellent staff, great service, quick response time and appointment time availabilities... always professional ! Glad I purchased my Atlas from Crestmont VW highly recommend this dealership appointment time availabilities... always professional ! Glad I purchased my Atlas from Crestmont VW highly recommend this dealership More

Overall a pleasant experience. The staff was friendly and helpful and the service was fast and thorough. I will continue with them for all my service needs. helpful and the service was fast and thorough. I will continue with them for all my service needs. More

Excellent, prompt, straightforward. They were very accommodating to my health issues which limit my driving. All transactions including the test drive, and the delivery were done at my They were very accommodating to my health issues which limit my driving. All transactions including the test drive, and the delivery were done at my house. More

FAST, CORTEOUS, EFFICIENT SERVICE Work done same day most of the time, good advising and recommendations by service people when applicable, courteous and friendly service; efficient pe Work done same day most of the time, good advising and recommendations by service people when applicable, courteous and friendly service; efficient performance on your car, good value for your money, More

Crestmont VW This was the best experience I have ever had purchasing a car. John Fleming was outstanding - knowledgeable, thorough, friendly, and professional. H This was the best experience I have ever had purchasing a car. John Fleming was outstanding - knowledgeable, thorough, friendly, and professional. He took time to explain the car and the technology so that I had a comfort level before driving off with my car. I am so happy with the car - comfort, performance, style and integrity. More

Rob was an excellent salesman. He covered every inch of the car with explanations, answered all my questions with ease and was overall a pleasure to work with the car with explanations, answered all my questions with ease and was overall a pleasure to work with More