Crestmont Volkswagen

FAST, CORTEOUS, EFFICIENT SERVICE Work done same day most of the time, good advising and recommendations by service people when applicable, courteous and friendly service; efficient pe Work done same day most of the time, good advising and recommendations by service people when applicable, courteous and friendly service; efficient performance on your car, good value for your money, More

Crestmont VW This was the best experience I have ever had purchasing a car. John Fleming was outstanding - knowledgeable, thorough, friendly, and professional. H This was the best experience I have ever had purchasing a car. John Fleming was outstanding - knowledgeable, thorough, friendly, and professional. He took time to explain the car and the technology so that I had a comfort level before driving off with my car. I am so happy with the car - comfort, performance, style and integrity. More

Rob was an excellent salesman. He covered every inch of the car with explanations, answered all my questions with ease and was overall a pleasure to work with the car with explanations, answered all my questions with ease and was overall a pleasure to work with More

Great experience! Best experience purchasing a vehicle in years! Rob Communiello was knowledgeable, professional, friendly and just overall Great! In addition, Joe Si Best experience purchasing a vehicle in years! Rob Communiello was knowledgeable, professional, friendly and just overall Great! In addition, Joe Simone from Financing was equally a pleasure to deal with! Great job Crestmont VW for amazing employees and customer relations! Kudos all around! Nicole & Joe Gerarardiello More

They really made it easy. They stayed very late for me because of my busy schedule even though it was a Friday night. They were helpful and made it a great overall experience They stayed very late for me because of my busy schedule even though it was a Friday night. They were helpful and made it a great overall experience. More

Service Department Again, I had an EXCELLENT experience at Crestmont Volkswagen (service department), thanks to Mallory Biss!!. She has been always friendly, honest, tru Again, I had an EXCELLENT experience at Crestmont Volkswagen (service department), thanks to Mallory Biss!!. She has been always friendly, honest, trustworthy, and very relatable. I would certainly recommend dealing with her, if your car needs service. This is the second vehicle I have had serviced with Crestmont and I would definitely continue with them. I actually purchased the car from another dealership and I didn’t trust them. When I met Mallory at Crestmont, I knew my car was in good hands. Mallory, is definitely an asset to the Crestmont VW team. Thanks for everything Mallory, you're the best!! :) More

Repair AC on 2002 Passat Excellent service! The Service Manager was thoughtful and honest. Service estimates were close to final cost and the work was completed in a timely Excellent service! The Service Manager was thoughtful and honest. Service estimates were close to final cost and the work was completed in a timely manner. The car was returned to me just as clean as it went in and no messy paper mats left in the car. I will definitely return for any new service needs. More

Insulted by service manager Salesperson was fine but service dept is terrible have a problem with driver assist service manager told me they are short handed and could not see m Salesperson was fine but service dept is terrible have a problem with driver assist service manager told me they are short handed and could not see me for 2 weeks when I said the auto breaking system goes on can I stop in he said I have people with cars broke down and am short handed on labor so can’t help you said that I would find another dealer my car is only months old he said good When I first called with the problem the women said we are booked for 2 weeks when I said this needs to be addressed she said goodbye and hung up little did I know when I called back and asked for a manager I would get in a bigger mess My recommendation is stay away More

no pressure to buy. Great selection, great location, friendly & knowledgeable sales people. There was no pressure to buy even after a test drive. Received 1 follow up cal Great selection, great location, friendly & knowledgeable sales people. There was no pressure to buy even after a test drive. Received 1 follow up call with again no pressure. The next week we went back & the vehicle we look at was sold. We had about a 10 minute negotiation on a similar vehicle and drove off with the vehicle that day. More

Don’t be fooled by the nice salesman . . After you sit down with the finance person you’re goose is cooked . Gets worse . If you buy an extended warranty They won’t honor it. And will . . After you sit down with the finance person you’re goose is cooked . Gets worse . If you buy an extended warranty They won’t honor it. And will lie to you straight faced. (SAD) More