Crestmont Volkswagen

Excellent, prompt, straightforward. They were very accommodating to my health issues which limit my driving. All transactions including the test drive, and the delivery were done at my They were very accommodating to my health issues which limit my driving. All transactions including the test drive, and the delivery were done at my house. More

FAST, CORTEOUS, EFFICIENT SERVICE Work done same day most of the time, good advising and recommendations by service people when applicable, courteous and friendly service; efficient pe Work done same day most of the time, good advising and recommendations by service people when applicable, courteous and friendly service; efficient performance on your car, good value for your money, More

Crestmont VW This was the best experience I have ever had purchasing a car. John Fleming was outstanding - knowledgeable, thorough, friendly, and professional. H This was the best experience I have ever had purchasing a car. John Fleming was outstanding - knowledgeable, thorough, friendly, and professional. He took time to explain the car and the technology so that I had a comfort level before driving off with my car. I am so happy with the car - comfort, performance, style and integrity. More

Rob was an excellent salesman. He covered every inch of the car with explanations, answered all my questions with ease and was overall a pleasure to work with the car with explanations, answered all my questions with ease and was overall a pleasure to work with More

Great experience! Best experience purchasing a vehicle in years! Rob Communiello was knowledgeable, professional, friendly and just overall Great! In addition, Joe Si Best experience purchasing a vehicle in years! Rob Communiello was knowledgeable, professional, friendly and just overall Great! In addition, Joe Simone from Financing was equally a pleasure to deal with! Great job Crestmont VW for amazing employees and customer relations! Kudos all around! Nicole & Joe Gerarardiello More

They really made it easy. They stayed very late for me because of my busy schedule even though it was a Friday night. They were helpful and made it a great overall experience They stayed very late for me because of my busy schedule even though it was a Friday night. They were helpful and made it a great overall experience. More

Service Department Again, I had an EXCELLENT experience at Crestmont Volkswagen (service department), thanks to Mallory Biss!!. She has been always friendly, honest, tru Again, I had an EXCELLENT experience at Crestmont Volkswagen (service department), thanks to Mallory Biss!!. She has been always friendly, honest, trustworthy, and very relatable. I would certainly recommend dealing with her, if your car needs service. This is the second vehicle I have had serviced with Crestmont and I would definitely continue with them. I actually purchased the car from another dealership and I didn’t trust them. When I met Mallory at Crestmont, I knew my car was in good hands. Mallory, is definitely an asset to the Crestmont VW team. Thanks for everything Mallory, you're the best!! :) More

Repair AC on 2002 Passat Excellent service! The Service Manager was thoughtful and honest. Service estimates were close to final cost and the work was completed in a timely Excellent service! The Service Manager was thoughtful and honest. Service estimates were close to final cost and the work was completed in a timely manner. The car was returned to me just as clean as it went in and no messy paper mats left in the car. I will definitely return for any new service needs. More

Insulted by service manager Salesperson was fine but service dept is terrible have a problem with driver assist service manager told me they are short handed and could not see m Salesperson was fine but service dept is terrible have a problem with driver assist service manager told me they are short handed and could not see me for 2 weeks when I said the auto breaking system goes on can I stop in he said I have people with cars broke down and am short handed on labor so can’t help you said that I would find another dealer my car is only months old he said good When I first called with the problem the women said we are booked for 2 weeks when I said this needs to be addressed she said goodbye and hung up little did I know when I called back and asked for a manager I would get in a bigger mess My recommendation is stay away More

no pressure to buy. Great selection, great location, friendly & knowledgeable sales people. There was no pressure to buy even after a test drive. Received 1 follow up cal Great selection, great location, friendly & knowledgeable sales people. There was no pressure to buy even after a test drive. Received 1 follow up call with again no pressure. The next week we went back & the vehicle we look at was sold. We had about a 10 minute negotiation on a similar vehicle and drove off with the vehicle that day. More