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Crestmont Volkswagen

Pompton Plains, NJ

4.7
127 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. We have been serving our customers here in Pompton Plains and surrounding areas for many years, with high quality products and services. If you can't find the vehicle you're looking for, we'll find it for you! You can also schedule a test drive or contact us here at the dealership with any questions you may have. We also offer top of the line automotive service to all of our customers. Our state of the art facility features the most current diagnostic and repair equipment available. Whether you are in need of regular routine maintenance or major work, schedule your next service appointment today. We offer shuttle service for our Service customers or you can enjoy free WiFi in our comfortable lounge area while you wait for your vehicle.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 127 reviews

May 25, 2018

When you want or are thinking of a Volkswagen, DRIVE HERE I've been driving over 30 mins out of my way to go to Crestmont for sales and service for over 7 years. There is a VW dealership around the corner fr More

by MarkyMcFly55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL the girls at the reception desk. , Dave Baker, Josh Hennion, Brad Conger
May 26, 2018 -

Crestmont Volkswagen responded

Thank you for choosing Crestmont Volkswagen and thank you for your review! We really appreciate the effort you take to visit us.

April 25, 2018

Knowledgeable, forthright & efficient Was greeted at the dealership by John Fitzgerald, I was immediately impressed that none of the standard questions asked by the majority of salesmen we More

by Dave R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fletcher
Apr 26, 2018 -

Crestmont Volkswagen responded

John Fletcher is definitely an 11! Thank you for choosing Crestmont Volkswagen and thank you for your review. John Fletcher can be reached directly at 973-248-4810 or john.fletcher@crestmont23.com

March 31, 2018

Amazing service to the customer excellent Sale person are Great the best people te deal with when come to buy new car nancy single ton than yo guy all for youre help More

by KAMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gross, Dave Baker, Josh Hennion, Nancy Singleton
Mar 31, 2018 -

Crestmont Volkswagen responded

Thank you for coming to Crestmont Volkswagen and thank you for your review! Nancy Singleton can be reached directly at 973-248-4811 or nancy.singleton@crestmont23.com

February 26, 2018

Meringer service Great service experienceDabe Baker is greatalwaus great a warm welcome quick service and reasonable price I recommended this dealership (Creatmont) to More

by VWBoy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gross, Dave Baker, Nancy Singleton
Feb 26, 2018 -

Crestmont Volkswagen responded

Thank you for coming to Crestmont Volkswagen and thank you for your review!

November 29, 2017

Service Want to give kudos to David Baker, service manager for his honesty with the needs of service for my Jetta. He was in constant contact with me, with More

by VWdasauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Baker
Dec 09, 2017 -

Crestmont Volkswagen responded

Thank you for bringing your vehicle to Crestmont VW and thank you for your kind review!

August 14, 2017

Hard to read I met with John briefly. He seemed to give a good price up front without posturing. However, he wasn't especially accommodating to my requests for spe More

by bobsacamano
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Fletcher
Aug 31, 2017 -

Crestmont Volkswagen responded

Thank you for your feedback. We apologize if John came across that way. I am sure that it was not intentional. It is not entirely unusual for people to consider various brands when shopping for a vehicle. Thanks for coming and hopefully we can work together in the future.

July 29, 2017

Happy repeat customer This was my third vehicle purchased from Crestmont. Each time I make a purchase I am very satisfied. The staff is helpful and pleasant and they make More

by grange37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Conger
Aug 01, 2017 -

Crestmont Volkswagen responded

Thank you for coming back to Crestmont Volkswagen for your third purchase and thank you for your thoughtful review!

July 07, 2017

Wonderful experience! I have now leased two Jettas with Josh and both experiences were great! He makes a process that can sometimes be daunting much easier and more enjoyab More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hennion, Nancy Singleton
Jul 08, 2017 -

Crestmont Volkswagen responded

Josh and Nancy are breaking stereotypes everyday:) Thanks for coming back to Crestmont Volkswagen and thank you for your wonderful review. Do not hesitate in reaching out to us if you need any further assistance. Nancy Singleton can be reached at 973-248-4811 or nancy.singleton@crestmont23.com Josh Hennion can be reached at 973-248-4801 or josh.hennion@crestmont23.com You can schedule your service appointments by following this link https://www.crestmontvolkswagen.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj

June 29, 2017

Crestmont Volkswagen: Hands Down the BEST!! My husband and I have purchased two Volkswagen Jettas from Crestmont Volkswagen. While many would car buying time-consuming and stressful,, I would ca More

by DAnielle K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Singleton, Josh Hennion
Jun 30, 2017 -

Crestmont Volkswagen responded

Thank you for coming to Crestmont Volkswagen again and thank you for your wonderful review. Please do not hesitate in contacting us if you need assistance in the future. Nancy Singleton can be reached at 973-248-4811 or nancy.singleton@crestmont23.com You can schedule your service appointments by following this link https://www.crestmontvolkswagen.com/schedule-car-maintenance-or-auto-repair-pompton-plains-nj Thanks again!

May 22, 2017

Lock problems The rear latch on the hatch of my 2012 Tiguan stopped locking. Came in early on a Saturday morning and Mallory in service was terrific. Problem was More

by NJDevil111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
May 30, 2017 -

Crestmont Volkswagen responded

Thank you for coming to Crestmont Volkswagen and thank you for your wonderful review. Please do not hesitate in contacting us if you need assistance in the future. Mallory Biss can be reached directly at 973-248-4852 or mallory.biss@crestmont23.com

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