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Crestview Cadillac, Inc.

Rochester, MI

4.5
989 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 989 reviews

June 02, 2025

Extremely rude customer service by Bri. She needs a course on how to speak and deal with customers. More

by nama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bri
June 02, 2025

Made my appointment online. I wasn't sure if my appointment was confirmed though as I did not receive a text confirmation when I booked the appointment online but showed up any More

by YGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 29, 2025

Did a great job new what the problem was right away and had it fixed shortly More

by TIMBRUNONE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Kara was very helpful and made the process easy and efficient. She is very knowledgeable and honest about pros and cons about various models. More

by kelly.mcnally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

No issues with service on this visit. Wait was a little long, but other than that no complaints. More

by dtaylor601
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Great sales person! She spoent time with me to explain all of the features and how to navigate the system to set up my preferences. F&I was great! More

by larry0862
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Great service . Knowledgeable and proficient Mr. Farmer. I didn’t have to wait long for my service. More

by THSPDRS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

My oil change was complete in less than an hour—-on a Friday morning, no less! Then, Tony and Ron applied my reward points —-which I’d totally forgotten. Crestview is a class act. More

by nsherardfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
May 25, 2025

There was no follow up at all on my service. No calls, no details on what was done. Car was not cleaned upon return to us. Very surprised about how poor the customer service was. More

by JohnC.Salter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I like to do business with this people, I am working with this dealer since 2017, I had xt5. Then I purchase 2024 lyriq, I will continue working with rest view, thanks More

by NEDCHIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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