Crestview Cadillac, Inc.

I couldn’t be happier with the service department at Crestview Cadillac! I was able to bring my car in for repair right away, and the wait time was minimal. The staff are knowledgeable and friendly. I h Crestview Cadillac! I was able to bring my car in for repair right away, and the wait time was minimal. The staff are knowledgeable and friendly. I highly recommend! More

Easy and fast service everyone was friendly and professional as always thank you cadillac team. professional as always thank you cadillac team. More

Vince did a nice job for us, including calling me after a previous deal on the car fell through. He's very easy to work with! One thing I didn't appreciate - the online price wasn't really the price of t previous deal on the car fell through. He's very easy to work with! One thing I didn't appreciate - the online price wasn't really the price of the vehicle. Instead, Crystal Fusion ($1,294) was added to the price I paid, and it wasn't optional. That was a "bait and switch" that shouldn't have happened. Be better than that in the future! More

Very customer focused a pleasant experience the dealership was well stocked and the car was delivered promptly dealership was well stocked and the car was delivered promptly More

Thank you Crestview Cadillac for the great service on my vehicle!! Highly recommended!! :) Go see them today! vehicle!! Highly recommended!! :) Go see them today! More

Dane Grzadzinski and the warranty group went above and beyond for me talking to GM and getting some assistance with the cost. Really happy with the service provided beyond for me talking to GM and getting some assistance with the cost. Really happy with the service provided More

The vehicle was delivered in great shape and the tech-rep took his time in explaining all the features. took his time in explaining all the features. More

Professional staff, transparent process, and left feeling confident in my purchase. The team made buying the car a smooth process. Highly recommend. confident in my purchase. The team made buying the car a smooth process. Highly recommend. More

Very pleasant but transmission issue is still not resolved. Car is not going into gears smoothly and after complete stop, 1st gear has raced several times. I was asked to return for more testing. And resolved. Car is not going into gears smoothly and after complete stop, 1st gear has raced several times. I was asked to return for more testing. And offered help to possibly lower rental car price, if I need a loaner. I see issues with CT5 transmission and a recall. Don’t know if they have ever mentioned or completed on mine car. About 2 weeks earlier they replaced transmission fluid. So resolution still remains. More

The typical switch and bait on financing was tried on an elderly couple who drove over 4 hours to buy a vehicle online. A deposit was placed and the salesman advised us to bring a letter of approval financi elderly couple who drove over 4 hours to buy a vehicle online. A deposit was placed and the salesman advised us to bring a letter of approval financing and a check for remainder of the deposit. We arrive the following day, but the dealership refused the letter of financing from the bank! Wow after you advised the day before that was all that was needed, now it’s not accepted. Conveniently the alternative is dealer financing at a higher rate which screams predatory lending and targeting elderly buyers with excellent credit. More