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Crestview Cadillac, Inc.
Rochester, MI
1,225 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,225 reviews
August 15, 2025
The sale person is the best she is the best helping person I known thanks for your help.. person I known thanks for your help.. More
by MY_THI_LE
Verified CustomerEmployees Worked With
Other Employees :
Ron Farmer, Bri Zumkeller
August 15, 2025
They were nice, efficient, quick and they explained the issue. I will be back for any questions or issues arise. issue. I will be back for any questions or issues arise. More
by jeffreykurn
August 14, 2025
Bri was such a joy to work with. Very knowledgeable and patient with a novice, non-techy person like me. She always goes over and beyond to help me with transportation. She us a gr Very knowledgeable and patient with a novice, non-techy person like me. She always goes over and beyond to help me with transportation. She us a great asset to Crestview Cadillac. Her customer service is A-1 perfect!! More
by HUMBLEFOLKP
August 12, 2025
Kara is amazing. Best sales rep I’ve ever had. She went above and beyond to get me the best price. Best sales rep I’ve ever had. She went above and beyond to get me the best price. More
by josephmaniaci
Employees Worked With
August 09, 2025
Ms. Emily has always been so helpful and also Mr. Tom was awesome. Great service and customer service. awesome. Great service and customer service. More
by MSMEME81
Employees Worked With
August 09, 2025
Always giving their best to ensure customer satisfaction! Always available to answer any questions you may have. Always giving you a personal touch of service and good conversation if time permits. They a Always available to answer any questions you may have. Always giving you a personal touch of service and good conversation if time permits. They are the BEST! By the way they shine my ride up before they give it back to me! That’s what up! More
by DLUKE827
August 07, 2025
Tony and Bri in Service are exceptional! James Holmes was a pleasure to have as my Salesperson. Truly a great experience. Very welcoming dealership. James Holmes was a pleasure to have as my Salesperson. Truly a great experience. Very welcoming dealership. More
by stangnanny
August 04, 2025
Service was timely and met expectations. Tony’s customer service and communications were very appreciated. Tony’s customer service and communications were very appreciated. More
by HERBRHODE
Employees Worked With
August 02, 2025
Ron is the best! !! One of the reasons I am a loyal customer. Ron got me in and out. He also helped to give me information about a new Escalade which was above and bey !! One of the reasons I am a loyal customer. Ron got me in and out. He also helped to give me information about a new Escalade which was above and beyond!!! Sales department needs SERIOUS work - some sales manager (yes the SALES MANAGER) came over and was inappropriate with me and Ron when we were looking at a new escalade right next to my escalade in the service center. GM of the dealer, please talk to this jackwagon. It was totally inappropriate and awkward interaction IN FRONT OF A CUSTOMER (ME!!!!) looking at buying a $181K Escalade V!!!!! Also there was some sales lady bragging about how many Lyrics she sold and was argumentative about how great the electric vehicle is - even though I own a GAS powered Escalade. More
by joseph72
